Account Manager Commercial General Industry

The Hartford • New York, NY

198d • $59,200 - $88,800

About The Position

We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future. This role will have a Hybrid work arrangement, with the expectation of working in an office (NYC, NY) 3 days a week (Tuesday through Thursday). Supports Commercial Underwriting in the sales acquisition process. Provides support for new business and renewal policy account coordination, review, essential services, rating, prepare work orders for quoting and issuance of middle market business. Serves as the point of contact for agents in handling inquiries and requests. Communicates with customers to request needed information and resolves problems.

Requirements

• Prior Commercial Market Insurance Industry experience as an Account Manager, Rater (or similar) at an insurance carrier/agency required.
• Knowledge of the following primary insurance coverage's: Workers Compensation, Auto, General Liability, Property required.
• Functional knowledge of Commercial Lines rating experience.
• Strong Customer Service and Relationship Building skills.
• Effective Communication Skills / Written and Verbal.
• Good automation skills and strong technical ability.
• Professional Demeanor.
• Proficiency in Microsoft Word, Excel, and Power Point Software.
• Works Autonomously.
• Ability to shift work efforts quickly and make decisions in a fast-paced environment.

Responsibilities

• Responsible for supporting the Underwriter in the sales acquisition process through a variety of services that may include account coordination, new business and renewal policy essential services, report ordering, preliminary classification of new business, and data collection.
• Responsible for reviewing, preparing work orders for rating and issuing policies.
• Applies screening criteria in accordance with guidelines.
• Communicates with customers to obtain needed and required underwriting information and resolves problems.
• Supports sales efforts and strategies.
• Responsible for handling high volumes of transactions.
• Effectively balance quality, and timeliness while working alongside the Underwriter to Manage a Book of Business.
• Multi-task, prioritize and manage daily work activities.
• Organizes work, based on AM/UW Huddles, recognition of Top Agents, and territorial differences.
• Maintains an effective pending/diary/follow-up system.

Benefits

• Short-term or annual bonuses.
• Long-term incentives.
• On-the-spot recognition.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities