Account Manager, Clinical Laboratory & Transfusion Medicine - Pennsylvania

QuidelOrtho

7d • $80,000 - $100,000 • Remote

About The Position

The Opportunity QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most – home to hospital, lab to clinic. Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all. The Role As we continue to grow as QuidelOrtho, we are seeking an Account Manager, Clinical Laboratory/Transfusion Medicine in Pennsylvania. The Account Manager, CL/TM is a front-line, customer-facing, quota-carrying role responsible for driving sales and growth of QuidelOrtho’s Clinical Laboratory (CL) and Transfusion Medicine (TM) product lines. This role manages a geographic territory or a portfolio of named accounts, serving as the primary point of contact for customers. Key responsibilities include achieving instrument sales targets, growing assay and reagent utilization, and ensuring customer retention. The role requires a consultative, value-driven sales approach, supported by collaboration with cross-functional teams to deliver tailored solutions that meet customer needs. Success in this position is measured by the ability to meet territory revenue and profitability goals while delivering a best-in-class customer experience. This is a field based position supporting and located in Pennsylvania.

Requirements

• Education: Bachelor's Degree
• Experience: Minimum of 3 years of sales experience in the Healthcare industry required with knowledge of B2B sales and/or capital equipment.
• Sales and/or technical experience in the medical device/life science/diagnostic market required.
• Strong strategic marketing, consultation and data analysis skills are essential for building customer retention and managing financial performance.
• Strong strategic thinking skills and with the ability to translate strategies into executable tactical action plans.
• Ability to deliver results while working in a highly independent and fast-paced team environment.
• Commercial & Business acumen.
• Proficient at uncovering key business issues and providing insightful, actionable recommendations for improvement.
• Entry-level people management and people development skills.
• Manages complex sales cycle internally and externally.
• Ability to analyze financial data and generate logical strategies and plans based on analysis.
• Proficiency in MS Office (i.e., Outlook, Word, Excel, PowerPoint).
• Strong presentation and negotiation skills.
• Proficiency in selling with digital assets.
• Solid communication skills – written and verbal.
• Ability to uphold and support individual and company values.
• High degree of ethics and professionalism while interacting with customers, vendors, and co- workers.
• Ability to handle confidential information is required.
• Ability to work under general supervision following established procedures required.
• Travel: Up to 70% domestic overnight travel.
• Candidates should be aware that the Company currently requires customer-facing workers to meet Customer Credentialing requirements which may include but are not limited to, up to date immunizations.
• This position is not currently eligible for visa sponsorship.

Nice To Haves

• 5 years of sales experience in the Healthcare industry required with knowledge of B2B sales and/or capital equipment.
• Experience with hospital or physician office sales, medical devices, distributor sales, and/or national accounts is preferred.
• QuidelOrtho employees: Graduate of Sales Development Training Program would be eligible for an Associate Account Manager, FAS with 3+ years’ experience and a proven track record of success of performance (NPS score, TOR, activity, menu expansion, etc.) in account management, customer retention, and consultative business skills may be considered.

Responsibilities

• Drives sales with current customers for all CL and TM products, instrumentation, and services offerings within an assigned territory or list of named accounts.
• Meets equipment revenue targets.
• Grows menu for CL and TM by setting up personal credibility, illustrating QuidelOrtho value propositions, demonstrating product capabilities, and successfully managing highest probability opportunities to close.
• Maximizes customer retention rates by ensuring customer satisfaction, executing customer touchpoint/call plan, territory management and is the single point of contact for all problem resolutions, and anticipates and defends against competitive threats.
• Develops and executes strategic territory and account plans to prioritize, retain, and expand current CL and TM accounts.
• Partner with fellow QuidelOrtho sales partners to drive customer instrument and assay retention opportunities.
• Develops and executes customer touchpoint/call plans based on customer’s buying cycle; manages opportunities both within and outside of buying/sales cycle; leverages strategic selling framework to close sales opportunities.
• Partners and collaborates with other within our sales organization to retain and expand menu as well understand and execute IDN strategy.
• Provides prompt and accurate sales forecasts, activity, account updates, and reports via CRM system; Effectively manage sales pipeline from lead acquisition to contract signing by focusing and advancing customers through the sales process.
• Represents QuidelOrtho at trade shows and professional meetings.
• Meets or exceeds established touchpoints per week.
• Perform other work-related duties as assigned.

Benefits

• QuidelOrtho offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance, along with a 401(k) plan, employee assistance program, Employee Stock Purchase Plan, paid time off (including sick time) and paid Holidays.
• All benefits are non-contractual, and QuidelOrtho may amend, terminate, or enhance the benefits provided, as it deems appropriate.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees