Account Manager, Client Accounting

Christie's•New York, NY

12d•$63,000 - $75,000

About The Position

Account Manager, Client Accounting The Company Christie’s, the world’s largest Art Business, is an incredibly exciting & enriching place to start or continue your career. Whether you work within one of our Specialist Art Departments or in our more Operational focused teams we are all working together with one common goal in mind: to continue the success of this over 250 year old company, steeped in history, bringing constant innovation whilst not forgetting our age old values; Respect, Passionate Expertise, Exceptional Client Service, Teamwork, Integrity, Business Judgement & Innovation. Colleagues across all departments are truly passionate about what they do and it is constantly inspiring to work with industry leaders across all segments of the business. Why This Role Matters You will be responsible for managing Client Accounts within Client Accounting Department focusing on all aspects of the client transaction when buying and selling at auction - from a consignment/selling perspective through the journey to when the lot is sold and ultimately settled. The responsibility of the role is to manage various sales and the journey to make the client transaction as seamless and effective as possible ensuring that at all times, legal, company and statutory requirements are met. How You'll Make an Impact Lead all elements of the client transaction experience within allocated sales Oversee the performance all pre-sales checks, in accordance with revised processes and policies as defined, including but not limited to: Credit checking, Extended payment term requests and deal entries (in conjunction with Commercial Finance), Ensuring all PI’s are received and entered into JDE (per process definition) Chasing buyer debts over a certain day (to be defined), Processing adjustments to seller transactions Arrange and process any offsets of proceeds against debts, Debt chasing of all seller debts (to be defined) Manage the proactive communication of the position of a sale and other appropriate information with regards to the buyers and sellers to the Specialist departments and other appropriate stakeholders. Field, resolve or escalate where appropriate both internal and external inquiries regarding client transactions. Oversee debt collection ensuring overdue balances are being followed-up in a timely manner and correct steps are being made. Managing Stakeholder Relationships Develop and maintain strong links with Finance counterparts. Production of regular and ad hoc reporting and analysis to facilitate effective resolution of stakeholder requests. Assist with wire receipting, advance booking and other ad-hoc projects, as requested by manager. Process Improvement Champion. Identify inefficiencies/bottlenecks in end-to-end processes and actively ‘challenge the status-quo’. Be an advocate for the Client Accounting team, best practice and compliance.

Requirements

Knowledge of basic accounting required.
Customer service experience to an excellent level
Ability to work under pressure and on own initiative in a responsible and professional manner.
Keen attention to detail and accuracy.
Excellent communication and interpersonal skills, including superior written and spoken communication.

Nice To Haves

Language skills preferred.
Knowledge of Outlook, Word, Excel and JDE preferred.

Responsibilities

Lead all elements of the client transaction experience within allocated sales
Oversee the performance all pre-sales checks, in accordance with revised processes and policies as defined, including but not limited to: Credit checking, Extended payment term requests and deal entries (in conjunction with Commercial Finance), Ensuring all PI’s are received and entered into JDE (per process definition)
Chasing buyer debts over a certain day (to be defined), Processing adjustments to seller transactions
Arrange and process any offsets of proceeds against debts, Debt chasing of all seller debts (to be defined)
Manage the proactive communication of the position of a sale and other appropriate information with regards to the buyers and sellers to the Specialist departments and other appropriate stakeholders.
Field, resolve or escalate where appropriate both internal and external inquiries regarding client transactions.
Oversee debt collection ensuring overdue balances are being followed-up in a timely manner and correct steps are being made.
Develop and maintain strong links with Finance counterparts.
Production of regular and ad hoc reporting and analysis to facilitate effective resolution of stakeholder requests.
Assist with wire receipting, advance booking and other ad-hoc projects, as requested by manager.
Process Improvement Champion.
Identify inefficiencies/bottlenecks in end-to-end processes and actively ‘challenge the status-quo’.
Be an advocate for the Client Accounting team, best practice and compliance.

Benefits

Comprehensive Medical, Dental and Vision care plans for employees and dependents (On average, Christie’s pays 80% of total premiums)
401(k) Savings Plan – Christie’s provides a matching contribution up to 5% (subject to IRS limits)
Life Insurance - 3x base salary (100% paid by Christie’s)
Disability Insurance (100% paid by Christie’s)
Generous time-off and leave policies; including 100% Paid Family Leave up to 16 weeks.
Fitness Reimbursement Program: reimbursement of eligible fitness fees and memberships up to $600 per year
Annual Discretionary Performance Bonus Plan
Commuter Benefits - Pre-tax money towards your daily commute with a Christie’s contribution of $21 per month
Back Up Child & Elder Care – up to 10 days of back-up Child or Elder Care through Bright Horizons
CSR (Corporate Social Responsibility) Day- Each employee receives one paid day per year to dedicate their time to a charity of their choice.
Perks and Discounts through Zo and Plum Benefits