Account Manager - Building Automation Systems (BAS) & Controls

McKenney's Inc.•Charlotte, NC

50d

About The Position

The ACS Account Manager is focused on new controls contract sales, customer relations, collection resolution, project management, and retrofit/upgrade project sales.

Requirements

High school diploma or GED.
3 years of HVAC or controls services-related sales
5 years of building automation and control systems experience or vocational training.
Must have basic experience in Windows or macOS environments, working knowledge of word processing, spreadsheets, e-mail, Web-enabled applications, and database software
Must have experience in Windows or MacOS environments, including a working knowledge of spreadsheets, e-mail, and Web-enabled applications.
Calendar Management expertise.
Advanced competencies in computer networking.
People-focused, with high energy and a great attitude
Self-motivated, team-oriented, and able to work independently
Highly adaptable and able to respond quickly to changing customer demands
Strong desire to provide excellent customer service with a genuine passion for the company and industry
Excellent time management skills: able to prioritize, balance urgent vs. important tasks, manage multiple deadlines, and maximize efficiency
Committed to accuracy, quality, and meeting challenging work goals and deadlines
Good mechanical aptitude with the ability to read and understand various technical drawings (mechanical, electrical, plumbing, architectural, civil, structural)
Strong problem-solving and reasoning abilities
Willingness to take on additional responsibilities and manage priorities with minimal guidance
Exceptional work ethic; upholds company values and demands the highest standard of conduct from self and others
Professional and polished image that inspires confidence and trust

Nice To Haves

Controls service experience
Bachelor’s Degree
Sales and presentation experience
Sales and CRM training with documentation

Responsibilities

Marketing and sales efforts involve promoting company services and developing new business through strategic outreach and client engagement.
Customer development and retention focus on building strong relationships, meeting client needs, and encouraging long-term loyalty.
Estimating and budgeting by preparing accurate cost projections based on labor, materials, and the scope of work.
Written proposals developed to clearly communicate scope, pricing, and timelines in a professional and persuasive format.
Planning and scheduling include creating detailed timelines to guide team activities and meet project deadlines.
Cost control involves monitoring project expenses and implementing adjustments to stay within budget.
Ensuring quality and performance means upholding standards and verifying that work meets or exceeds expectations.
Timely invoicing and cash flow management require issuing invoices promptly and following up to ensure on-time payments.
Warranty administration includes managing post-project issues and ensuring prompt, effective resolution of warranty claims.
Review and understand contractual scope and project documents (drawings, submittals, equipment operations, and maintenance manuals)
Ensure quality, performance, and adherence to project requirements, enforcing safety and quality standards
Promote and uphold McKenney’s safety absolutes, best practices, and company culture
Participate in project planning and execution to maximize SQPCE performance
Act as a company ambassador by marketing and promoting consistent and excellent project implementation
Understand, practice, and promote all company values and operational procedures