Account Manager - Broker & Grocery

Russell Stover•Kansas City, MO

About The Position

At Russell Stover, not only do we love chocolate, but we love our jobs! Every day we go to work exhibiting our values of excellence, innovation, entrepreneurship, responsibility, and collaboration. Working at Russell Stover you’ll be part of the leading manufacturer of boxed, seasonal, and sugar-free chocolates. For over 100 years, our American-made brands – Russell Stover Chocolates, Whitman’s, and Pangburn’s – have been crafted with the finest ingredients to bring happiness to generations. Today, we produce over 35 million pounds of chocolate annually, and our legacy brands can be found in 13 company-owned stores and over 9,000 retail locations. Join our team and let’s continue making chocolate lovers happy! A day in the life… As the Account Manager Broker/Grocery , you will work with our brokers and directly with grocery customers to champion the iconic Russell Stover brand through appropriate distribution, shelving, promotion and pricing activities. To achieve our goal of aggressively gaining market share, you will have a strong analytical and sales driven mindset. You also will have experience thriving in a fast-growing CPG environment with the ability to be a collaborative, responsive partner with both internal and external customers. This role will report to Team Leader Grocery but support both Broker & Grocery channels.

Requirements

Bachelors Degree or equivalent work experience
2+ years of experience in CPG sales, category management or sales analysis
Knowledge and experience in support of brokers and grocery retailers

Nice To Haves

Account management experience in confection or food/beverage
Strong understanding and experience leveraging syndicated IRI data
Effective story building and public speaking for internal/ external presentations.
Experience with promotional planning/deduction management systems or proven experience with managing financials related to promotional product spending
Ability to create financial recommendations utilizing basic ROI analysis
High level of follow-up, availability, and responsiveness to internal and external partners.
Demonstrated ability in public speaking and effective customer presentations
Extensive knowledge and experience with channel and/or customers are highly desired

Responsibilities

Manage the day-to-day relationship with retail buyers and teams, specifically with Ahold, Delhaize and other grocery retailers.
Act as the primary point of contact for broker partners, ensuring they have the tools, materials, and information needed to execute effectively.
Track broker requests, deliverables, and progress, ensuring alignment with sales priorities and timelines.
Achieve net sales growth through accurate performance analysis, forecasting and planning
Upload, organize, and maintain sales documents, presentations, and product information across internal systems and customer portals.
Manage item setup forms, price lists, promotional forms, and other sales documentation to ensure accuracy and timeliness.
Manage budgets and funds to achieve optimal ROI
Ensure consistent forecast accuracy on a monthly and annual basis
Develop and execute ongoing distribution objectives for your assigned accounts
Develop and execute new item presentations to meet current and future objectives
Plan and implement promotional plans
Budget and manage trade funds
Conduct category management and business analysis using IRI platforms
Manage the weekly and seasonal business reviews using POS and category data
Act as the primary point of contact for broker partners, ensuring they have the tools, materials, and information needed to execute effectively.