Account Manager - Bay Area

Sonova AG • San Jose, CA

105d • $100,000 - $115,000

About The Position

The Account Manager will focus on cultivating new business within the region, managing his / her time effectively by focusing on the right accounts in their region and collaborate and coordinate effectively with internal partners to ensure optimal resource deployment.

Requirements

• Bachelor’s Degree or equivalent work experience required, Masters or AuD preferred
• Knowledge of HI technology and practices, previous experience assisting patients independently
• Experience in the hearing healthcare industry and/or business consulting preferred
• Action oriented, competitive, develops own talent, and drives for results
• Takes responsibility/accountability
• Courageous, curious and inquisitive
• Proficient knowledge of HI technology and industry practices, appropriately independent
• Experience fitting Phonak technology preferred
• Effective verbal and written communication and presentation skills
• Experience with CRM systems, Strong Microsoft office skills
• A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova

Nice To Haves

• Experience in the hearing healthcare industry and/or business consulting preferred

Responsibilities

• Make required number of sales calls per week to current or new customers within territory
• Maintain and increase sales of all products within territory
• Promotion and demonstration of new products
• Training on the fitting and fine tuning of products and software
• Coordinates with Regional Key Account Managers and Regional Directors to deploy at certain and preidentified key account clinic locations to maximize Phonak demand
• Coordinates with inside sales rep group to pursue leads generated by team within territory and to support covered clinical accounts
• Collaborates with Regional Directors, Trainers, Regional Key Account Managers, Inside Sales Support and Marketing/Inner circle to accomplish sales and growth objectives
• Coordinates with trainers to ensure optimal deployment
• On-boarding and training of new accounts
• Needs analysis and provide product solutions for accounts
• Negotiate pricing
• Provide recommendations on marketing strategies for customer business growth
• Maintain strong relationships and rapport with existing and new customers within territory
• Ensure all customer needs are met through personal or group product training
• Represent Phonak at national and regional meetings as required
• Achieve sales quota as assigned in territory
• Comply with internal policies and procedures for documenting customer visits in CRM system on a daily basis
• Work closely with Business Development Manager to transition and on-board new accounts
• Work closely with Customer Trainers on difficult fittings
• Comply with internal policies and procedures, including documenting customer visits in Salesforce
• Maintain timely and accurate expense reporting in Concur
• Comply with all local, state and federal laws and requirements
• Other duties as assigned
• Travel up to 75%

Benefits

• Medical, dental and vision coverage
• Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts
• TeleHealth options
• 401k plan with company match
• Company paid life/ad&d insurance
• Additional supplemental life/ad&d coverage available
• Company paid Short/Long-Term Disability coverage (STD/LTD)
• STD LTD Buy-ups available
• Accident/Hospital Indemnity coverage
• Legal/ID Theft Assistance
• PTO, floating Diversity Day, & paid holidays
• Paid parental bonding leave
• Employee Assistance Program (24/7 mental health support hotline, 5 company paid counseling sessions and more)
• Robust Internal Career Growth opportunities
• Tuition reimbursement
• Hearing aid discount for employees and family
• Internal social recognition platform
• D&I focused: D&I council and employee resource groups

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees