Account Manager, Automation Accounts

EMARKETER•New York, NY

8d•$75,000 - $85,000•Hybrid

About The Position

EMARKETER is a subsidiary of Axel Springer SE, a family-owned transatlantic media company headquartered in Berlin and New York. Axel Springer's guiding principles – first articulated as The Essentials by founder Axel Springer in the aftermath of World War II – remain a cornerstone of the company’s foundation today. Learn more about Axel Springer. We are hiring an Account Manager, Automation Accounts to join our Account Management team at EMARKETER. The Role and Team: EMARKETER is hiring an Account Manager to oversee a high-volume, automation-only territory of ~137 accounts valued at ~$2M in ARR. This role is designed for someone who moves quickly, thinks in systems, and thrives managing scale through automation while still driving strong commercial outcomes. The Account Manager will manage a diverse portfolio spanning government, higher education, financial services, media, and B2B organizations. The territory includes a long tail of small-to-mid-sized customers alongside a meaningful concentration of institutional accounts, all supported primarily through scalable, automated workflows rather than traditional high-touch engagement. This is a hybrid role based out of our New York City office, with regular in office expectations. Applicants must be authorized to work in the United States without the need for visa sponsorship, now or in the future. Candidates must be within commuting distance of our New York City office. Relocation assistance is not available. The Ideal Candidate is: A strategic problem solver: You understand customer needs and navigate complex situations with practical, win-win solutions, bringing strong negotiation skills to every interaction. A confident communicator: You clearly articulate value, manage difficult conversations with ease, and handle renewals with professionalism and clarity. Sales-minded and results-driven: You bring urgency, resilience, and discipline to managing a large book of business and consistently driving outcomes. Process-oriented and fast-moving: You execute efficiently at scale, maintaining quality while improving speed and consistency across workflows. Motivated by optimization: You’re energized by continuous improvement and actively look for ways to refine processes, tools, and results.

Requirements

3+ years of B2B account management experience, preferably in subscription, SaaS, or data-driven products
Proven success managing high-volume, scaled territories, including automation-first account motions
Strong negotiation skills, with experience leading renewals and commercial discussions with senior stakeholders
Ability to move quickly, stay organized, and execute consistently at scale
Experience managing both long-tail SMBs and complex institutional customers
Data-driven approach, using signals, workflows, and tooling to prioritize action and drive outcomes
Strong sales acumen, with a track record of quota attainment or overachievement
Experience building multi-threaded relationships to support retention and growth

Nice To Haves

Background in digital marketing, media, or SaaS strongly preferred

Responsibilities

Own renewals and expansion across a ~137-account, ~$2M automation-led territory
Manage a high-volume book of accounts through scaled, automated workflows
Drive renewals by setting clear timelines, creating urgency, and negotiating effectively with customers
Write compelling, concise client communications and design creative outreach that scales through automation and tooling
Identify and close upsell and cross-sell opportunities using customer signals and usage data
Expand relationships within existing accounts across teams, departments, and use cases
Navigate renewal and commercial conversations confidently, including pricing and contract negotiations
Maintain strong renewal hygiene through accurate data, clear next steps, and customer health indicators
Communicate EMARKETER’s value proposition using data-driven, ROI-focused messaging
Partner cross-functionally with Product, Marketing, RevOps, and Customer Success to scale best practices and optimize outcomes

Benefits

Unlimited PTO, 10 paid holidays, and 16 weeks of parental leave
Comprehensive medical, dental, and vision insurance plans
Matched and vested 401k plan
Access to resources for financial planning guidance, family planning services, mental health reach-out, and Employee Assistance Programs (EAP)
Additional benefits include commuter benefits, phone reimbursement, gym membership discounts, and more

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume