Account Manager - Art, Design & Culture

HR Transformed•New York, NY

9d•Remote

About The Position

DADA Goldberg is a creative communications agency focused on creating thoughtful stories for distinguished design and destination brands. Our services include public relations, brand positioning, event concepts and management, media planning, and social media. Position Summary: Reporting to the Account Director, the Account Manager supports our media relations efforts on behalf of our international clients. Responsibilities include managing day-to-day client communication for 7-9 accounts in the arts, culture, and design spaces. The Account Manager builds strong client relationships beyond the life of a single project by communicating clearly, managing expectations, and delivering results. The Account Manager leads client and team meetings and manages high-profile events. They supervise a team of account executives and coordinators.

Requirements

B.A. degree
4+ years of experience in public relations + portfolio of media placements
Able to work independently and multi-task; pro-active and solution-oriented
Demonstrates leadership and professionalism to clients, colleagues, and direct reports
Ambitious and hard-working
Strong written and verbal communications skills
Excellent organizational skills
Detail-oriented and fastidious about data entry and database management
Technical skills: Mac-savvy, Google Suite, MS Office Suite, Keynote, Muck Rack, Canva

Responsibilities

Build effective and efficient teams by setting clear goals, troubleshooting any challenges that arise, communicating regularly with direct reports, and managing accounts to profitability
Gain the confidence of clients by thinking strategically about their challenges and demonstrating strong project management skills in the execution of account work
Develop and implement outreach strategies to the press, influencers and other target constituencies
Create quarterly outreach calendars to be followed by the team
Draft strategic pitches for feature coverage and reach out to the media to secure coverage and negotiate exclusives
Oversee mass coverage efforts of the direct reports by encouraging them to move along the pitching calendar, with an eye towards quality of results, account goals and successful level of results for the client
Review pitches drafted by direct reports to ensure they’re on message and well targeted; Assist in developing alternative outreach strategies and pitch ideas and targets if necessary
Train and guide direct reports in comp research and continuously expanding their media universe, searching for new media opportunities internationally
Utilize email, phone calls and personal meetings to establish strong relationships to the media
Create and review substantive and accurate materials to be distributed to the media
Respond in a timely and cordial manner to inbound media requests for materials and interviews
Build relationships with writers, editors, influencers and producers who might cover our clients
Review agendas and briefings for press and client meetings
Review weekly, monthly, and final activity and media reports for clients
Review “best of” case study decks for clients periodically to ensure best work is up-to-date
Help amplify media and social coverage on Instagram and LinkedIn through DADA channels, the clients’ and the media involved
Read and track daily coverage of clients and related news stories online and in print
Plan and execute media events on behalf of clients (including coming up with event concepts, vendors list and target attendee lists; Create run-of-show and briefing documents to share with the client and event staff; quality control at the event by managing staff; liaise with photographers and influencers at the event to ensure intended social coverage and event photos; conduct media relations and client/ media introductions at the event;)
Train and supervise Account Executives and Coordinators with clear direction
Provide meaningful and constructive feedback to direct reports as part of the annual performance review process
Onboard new reportees, taking them through job descriptions, training documents, account goals, status, and team member orientation