Account Manager, Advancement Marketing Services

EAB

6d•$55,000 - $62,000

About The Position

The Account Manager serves as the day-to-day contact with college and university advancement or development professionals and is responsible for managing the execution of direct marketing campaigns designed to meet the institution’s fundraising objectives. The Account Manager works in cooperation with the Account Team, ensuring timely and accurate deployment of all marketing campaigns (paper and online). The title of this role within EAB will be Account Manager, Advancement Marketing Services. This hire may be based in Richmond, VA or Washington, D.C.

Requirements

Bachelor's degree
2+ years experience managing client relationships or fundraising as a primary responsibility; direct response marketing, higher education and account management experience, strongly preferred
Proven customer service and communication skills
Ability to stay organized and multi-task in a fast-paced environment with accelerating priorities
Experience with Microsoft Office (Outlook, Word, Excel)

Nice To Haves

2+ years experience in direct response marketing (especially in annual giving), higher education and account management experience, strongly preferred
Ability to listen, understand concerns, overcome resistances and follow through on resolutions
Commitment to valuing diversity, practicing inclusive behaviors, and contributing to an equitable working and continual learning environment in support of EAB’s DE&I Promise

Responsibilities

Assist in leading meetings and conference calls with clients
Define and lead clients to appropriate, cost-effective renewal and up-sell opportunities
Develop proposals and written presentations for clients; participate in client presentation of the deliverables
Present and lead clients to solid fundraising direct marketing strategies within the array of Advancement Marketing Services
Collaborate with internal departments and oversee execution of direct marketing campaigns, including creative content, list and targeting, and client reporting/analysis
Develop understanding of client goals and communicate goals to account team
Own and execute administrative tasks daily in support of client marketing campaigns; coordinate and schedule meetings

Benefits

Medical, dental, and vision insurance plans; dependents and domestic partners eligible
20+ days of PTO annually, in addition to paid firm and floating holidays
Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each)
401(k) retirement savings plan with annual discretionary company matching contribution
Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans
Employee assistance program with counseling services and resources available to all employees and immediate family
Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation
Gender affirming care coverage
Fertility treatment coverage and adoption or surrogacy assistance
Paid parental leave with phase back to work program for birthing and non-birthing parents
Access to milk shipping service to support nursing employees during business travel
Discounted pet health insurance coverage for dog and cat family members
Company-provided life, AD&D, and disability insurance
Financial wellness resources and membership in a robust employee discount program
Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities