Account Manager 2, Target

Ricoh Americas Holdings • Exton, PA

9h

About The Position

Account Manager 2 – Target Position Profile The Account Manager (AM) solves critical business challenges and cultivates new and expanded customer relationships. The AM focuses on understanding each customer’s environment and aligning appropriate Ricoh solutions to support mission‑critical goals and objectives through strong relationships with key decision‑makers and influencers.

Requirements

• Bachelor’s degree or equivalent work experience required
• 3+ years of demonstrated business development experience required
• Foundational knowledge of P&L components
• Ability to research and analyze customer environments to drive meaningful business conversations
• Proven ability to manage multiple accounts while maintaining strong attention to detail
• Demonstrated success using collaboration to build influence
• Strong understanding of the solution design process
• Outstanding verbal and written communication skills
• Proven ability to develop and maintain professional relationships with key stakeholders
• Stays current with Ricoh products, services, and solutions
• Ability to assess customer environments and develop strategies to expand core services across the enterprise
• Strong learning agility
• Ability to navigate customer approval processes while building sponsors and advocates

Nice To Haves

• Experience in IT and/or software services environments preferred
• Understanding of document workflow solutions and processes preferred

Responsibilities

• Execute Business Development
• Understand the customer’s environment and open new opportunities with decision‑makers and influencers to generate sales within new and existing accounts.
• Increase Ricoh’s market share by identifying and advancing new sales opportunities.
• Customer-Centric Problem Solving
• Solve critical business challenges for customers, including those identified through research and consultative questioning.
• Understand how customers buy—not just what they buy—by focusing on needs rather than predefined products or services.
• Communication & Solution Positioning
• Demonstrate excellent verbal and written communication skills.
• Differentiate Ricoh’s ability to accelerate digital transformation through compelling storytelling aligned to Ricoh’s portfolio.
• Articulate how purchasing decisions impact a customer’s financial position.
• Develop and confidently deliver engaging presentations, both in person and virtually.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1-10 employees