The Account Manager 1 will conduct assigned sales and account management activities to grow client business in alignment with annual client business plans and sales goals.
Develop and maintain assigned client, customer, and partner relationships
Educate assigned clients, customers, and partners on DLT core value services
Conduct basic research to identify upsell opportunities
Find and contact potential sales prospects
Develop and report monthly sales activity documentation - Sales Plays, etc.
Conduct general lead generation and sales activities
Make calls to renewal customers to discuss assigned client product
Participate in sales and marketing activities to promote client products
Manage, document, and forecast a pipeline of opportunities to drive retention and growth of business with DLT
Conduct client and customer success activities to retain and build business
Investigate and resolve client and customer issues as they arise
Document quotes and other sales activities accurately in company CRM
Track all opportunities to support attainment of sales goals
Manage agreements and credit terms as needed
Execute Business Planning Objectives - Internal Team and Client/Partner Joint Business Plans
Other job related duties as assigned
College Degree or equivalent work or military experience
1-3 years of sales experience
1-3 years of general business experience
1-3 years of customer service experience and/or team leadership experience
Good written and verbal communication skills
Strong attention to detail
MS office skills: Comfortable with basic functions of Word, PowerPoint, and Excel
Proactive learner
Resilient
Problem-solving mindset
Self-starter who exhibits attention to detail and organizational skills
Team player capable of working collaboratively with peers and client teams
Dedicated to continuous personal and company improvement
Accelerate your path to success with formal programs on leadership and professional development
Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program
Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives