Account Management Intern

Intapp

2d•Hybrid

About The Position

Account Management Intern Location – hybrid: New York City Intapp is looking for an Account Management Intern to work within our FS Account Management team. You will be responsible for providing second-level business support while making decisions that have a moderate to high level of complexity. You will help Account Managers to drive new opportunities while maximizing customer benefits and adoption of our software platforms. You will support Account Managers in their effort to build and grow long-term relationships, negotiate renewals, and evolve critically important accounts into deeply engaged, strategic partners. Joining Intapp will give new team members an opportunity to work with a very talented leadership team of executives with backgrounds that include leading Wall Street firms.

Requirements

To be a self-motivated, independent thinker requiring minimal supervision
An interest in a client facing role, sales, or account management
Have superb interpersonal and communication skills for in-person, phone, written and electronic interaction with customers, vendors, and leadership
Have demonstrated the ability to create and maintain strong, valuable relationships with customers, colleagues and external vendors
Organized, and capable of juggling many tasks with varying time sensitive due dates
Ability to prioritize, schedule, and manage projects
To be able to analyze business requirements and trends and convert these into actionable plans
To be a careful and efficient problem solver and critical thinker
Have excelled in a fast paced, dynamic environment
Able to interact at all levels of the organization comfortably
Technically adept with a desire to learn and use new technology

Responsibilities

Work on client projects, helping with risk assessment, researching client firms, and assisting the Account Managers in their deal pursuits
Become the business subject matter expert on our solutions within the team
Become an expert in the use of our technology to support our customers’ goals
Investigate and work with internal teams to resolve issues
Assist in preparations and presentations to ensure a smooth process
Coordinate internal and team resources to meet client’s needs
Identify and make recommendations for business guidelines, standards, and best practices.
Contribute to and maintain the support knowledge base
Work on or lead projects and initiatives as requested for team members
Work with AM team to identify product and service opportunities