Account Management Intern 2026 - Columbus, OH

JLL•Columbus, OH

2d•Onsite

About The Position

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. About JLL Work Dynamics: Work Dynamics at JLL offers comprehensive workplace solutions designed to optimize the productivity, efficiency, and employee experience within organizations. Combining data-driven insights with innovative technologies, Work Dynamics assists businesses in creating tailored workplace strategies that align with their unique goals and objectives. By leveraging JLL's expertise in workplace strategy, space planning, change management, and workplace technology, the Work Dynamics team brings together the physical, digital, and cultural aspects of the workplace to drive employee satisfaction, collaboration, and overall business success. About JLL Design Solutions (formerly Big Red Rooster): JLL Design Solutions is the design and architecture division of JLL, offering a comprehensive range of services to enhance commercial real estate assets and create unique work environments. They provide interior design, workplace strategy, architecture, project management, and sustainability and wellness solutions. With a focus on functionality, aesthetics, and aligning spaces with clients' brands and cultures, JLL Design Solutions aims to optimize productivity, collaboration, and employee well-being. They manage the entire design process, incorporating sustainable design principles and certifications, and strive to create innovative and inspiring workspaces that reflect the evolving needs of businesses. What the job involves: We are currently seeking a Account Management Intern in Design Solutions. This internship involves contributing to client proposals, developing project work plans, and managing multiple projects simultaneously. Responsibilities include facilitating information flow, coordinating internal briefings, maintaining client reports, and assisting with freelance requests. The intern will gain exposure to account management software while developing attention to detail and sound judgment through hands-on experience. As an Account Management Intern in Design Solutions at JLL, you will: Learn about clients' business objectives and contribute to high-quality work. Help develop and implement project work plans under guidance. Assist in coordinating internal briefings and maintaining client status reports. Gain exposure to managing multiple projects and understanding project scopes. Develop attention to detail and problem-solving skills through hands-on project work. Learn to review documents for accuracy before client submission. Gain experience with account management software and basic reporting. Assist in creating presentations, basic budgets, and other project deliverables. Support the development of execution playbooks and training materials. Collaborate on updating and analyzing spreadsheet data for accuracy. Take meeting notes, help track project schedules, and complete site visit summaries. Program Details Dates: June 1, 2026 - August 7, 2026 Location: Columbus, OH

Requirements

Pursuing a bachelor's degree, with 2-3 years completed, in Marketing, Advertising, Public Relations, Business, or related field
Solid understanding of project management methodology
Strong written and verbal communication skills
Excellent listening skills
Excellent customer service and relationship-building skills
Independent thinking and work abilities
Ability to collaborate with multiple individuals and meet deadlines
Proactive and self-motivated mindset
Proficient in Microsoft Suite, including Word, Excel, and PowerPoint
Highly energetic and able to work independently
Detail-oriented, organized, and creative
General business experience
Interest in commercial real estate industry
Permanent US work authorization required.

Nice To Haves

Internship experience in project or account management preferred, but not required

Responsibilities

Learn about clients' business objectives and contribute to high-quality work.
Help develop and implement project work plans under guidance.
Assist in coordinating internal briefings and maintaining client status reports.
Gain exposure to managing multiple projects and understanding project scopes.
Develop attention to detail and problem-solving skills through hands-on project work.
Learn to review documents for accuracy before client submission.
Gain experience with account management software and basic reporting.
Assist in creating presentations, basic budgets, and other project deliverables.
Support the development of execution playbooks and training materials.
Collaborate on updating and analyzing spreadsheet data for accuracy.
Take meeting notes, help track project schedules, and complete site visit summaries.