Account Management and Client Services Coordinator

Intermountain Health

1d • $25 - $39 • Onsite

About The Position

This position will support the Business Development and Client Services Manager in all account management and client services related functions as requested. Duties include supporting current and new client companies in all account management and business development functions. The position effectively communicates with all EAP staff in support of client and program needs and expectations; supports creation, revision and execution of annual account management plan. Provides general ad hoc support to Manager as directed; willingness to assist in any necessary duties to help meet department objectives. THIS POSITION IS PRN Pay Range: 25.02 - 39.41 USD Hourly Monday – Friday days and some evenings for events. No weekends, holidays, or graves. Location is on site at the Employee Service Center

Requirements

• Experience in marketing, promotion, account management, or related field
• Project/process management experience.
• Proficiency in Microsoft Office.
• Strong computer skills and written and verbal communication skills.
• Willingness to travel in support of accounts; have own car and car insurance

Nice To Haves

• Bachelor’s degree
• EAP experience
• Experience within a healthcare setting
• Experience using CRM and generating reports

Responsibilities

• Ability to develop and maintain excellent relationships with current and new clients and the broker community
• Contract renewal, client onboarding, onsite and virtual promotion of program, client billing, relationship management with key stakeholders.
• New business generation, communication with team members, supporting creation, revision, and execution of annual account management plan, RFPs, complaint response, and proactive program innovations.
• Maintaining internal business development related reports, creation/maintenance of all marketing and promotional related materials and platforms
• Data tracking, utilization reporting, data analysis, data patterns and forecasting
• General ad hoc support to manager as directed, willingness to assist in any necessary duties to help meet department objectives

Benefits

• We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
• Learn more about our comprehensive benefits package here.
• Intermountain Health’s PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution.
• The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates.
• Caregivers are eligible to participate in PEAK on day 1 of employment.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level