Account Handler

Howden•Lakeside, CA

89d•Onsite

About The Position

Who are we? Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. Role Purpose We are actively looking for an Account Handler to join our growing Private Clients team. This is a great office-based opportunity to join a highly successful team and develop your experience and career within High-net-worth insurance. You will be responsible for building relationships with an existing book of clients and working closely with wider team to achieve objectives.

Requirements

You will have experience developing and building long lasting relationships with Private or HNW Clients.
You must have a passion for excellent customer service.
You are able to work closely with colleagues to support on larger accounts from start to finish.
You are be tenacious and have a business curiosity.
You are willing to learn, as every day will be different.
You are consultative, have the ability to question effectively and will be an active listener.

Responsibilities

Working with existing clients and supporting their needs and building relationships.
Attending meetings, taking notes, speaking to insurers, working through renewal presentations and renewals terms etc.
Updating and maintaining collection specifications.
Identifying and exploring opportunities for existing clients to drive the best possible outcome for parties. Eg. A private client may also require a commercial policy.
Expand your insurance knowledge and become Cert CII qualified.
Advise on products and solutions – thinking about client needs and referring identified opportunities.

Benefits

Excellent training and development schemes with accelerated career progression.
Company funded CII professional qualification.
Enhanced maternity & paternity policies.
Cycle to work loan scheme available to all employees.
Access to discounted personal health policies as well as a range of insurance products including home, motor, travel, specialist vehicles, critical illness, private medical, income protection etc.
Access to hundreds of highstreet retailer discounts through our reward and recognition platform
Employee Assistance Programme (EAP) to support employees outside of work
25 days holiday (plus bank holidays), increasing through length of service
Life Assurance up to 4x salary, protecting your loved ones in case the worst should happen
Income protection, guaranteeing an income for up to 5 years in the event of an illness or injury
Contributory pension scheme – 5% employer contribution and 5% employee contribution
Access to a Healthcare Cashplan, which gives you access to a variety of health related benefits
Discounts on gym membership across the UK
Salary sacrifice schemes – Travel Insurance, Cycle to Work, Car leasing, Technology purchase
Access to discounted personal health policies – Critical illness, private medical, dental plans
A range of insurance products available commission free, including home, motor, travel and specialist vehicles
Access to hundreds of high-street retailer discounts
Employee Assistance Programme (EAP) to support employees outside of work