Account Field Supervisor

Metro One•Los Angeles, CA

49d

About The Position

Metro One is a rapidly growing company currently hiring a Field Security Supervisor. We are looking for a strong supervisor to build a great client partnership who will be responsible for overseeing and coordinating the security operations of a specific client and will supervise a site or multiple field locations. This role ensures the safety of personnel, property, and assets, while enforcing company policies and security procedures.

Requirements

Strong leadership and communication abilities
Knowledge of safety and emergency procedures
Ability to manage teams and handle high-pressure situations
Proficiency in report writing and incident documentation
Technical familiarity with technology, surveillance systems, alarms, and radios
High school diploma or equivalent degree in criminal justice or security management
3-5 years experience in security loss prevention, military or law enforcement - REQUIRED
Active Security guard license
Valid CA Drivers License

Responsibilities

Manage and oversee 30+ Loss prevention security guards throughout several sites within the Los Angeles territory.
Conduct regular site inspections and patrols to identify and correct security risks. Enforce Metro One LPSG Uniform Policy.
Ability to issue verbal or document disciplinary warnings to Security Officers for attendance, uniform issues, etc. Respond to and document security incidents, accidents, or breaches.
Host weekly classes to train new hires to keep up with the demand. Train and mentor security staff on company protocols, emergency response, and communication standards.
Work closely with Performance Manager to exceed service levels and submit regular updates to security management.
Work closely with law enforcement or emergency services when necessary.
Ensure all security operations comply with local laws, regulations, and company standards.
Ability to interview in groups or 1:1s and make candidate selections based on the client needs. Participate in weekly hiring events with the Talent Acquisition team.
Assist with all other operational needs with the Performance Manager.