Account Executive - Coastal North Carolina

Benchmark Tool and Supply • Wilmington, NC

4d

About The Position

The Account Executive is responsible for driving new business revenue by building strong customer relationships, delivering expert product knowledge, and providing a seamless sales experience. This role partners closely with Service & Support, Customer Service, and other internal teams to ensure customer needs are met and to promote the Benchmark brand. The ideal candidate is proactive, highly communicative, and customer-centric. The ideal candidate will be covering the Coastal North Carolina region and be located in that area.

Requirements

• Bachelor’s degree in Business, Marketing, Communications, or a related field.
• 5+ years of proven outside sales or customer relationship management experience.
• Territory management and formal sales training experience required.
• Strong presentation, negotiation, and communication skills (written and verbal).
• Proficiency with CRM software and Microsoft Office Suite.
• Strong organizational, time-management, and multitasking abilities.
• Detail-oriented with excellent follow-up and problem-solving skills.
• Ability to work independently and collaboratively across teams.
• High energy, self-motivated, and driven to succeed.

Nice To Haves

• Experience in heavy equipment, compact equipment, or related industry strongly preferred.
• Basic knowledge of equipment financing and accounting is a plus.

Responsibilities

• Customer Engagement: Respond to inbound inquiries and proactively reach out to prospective customers via phone, email, and other communication channels.
• Product Knowledge: Maintain deep knowledge of machine control systems, construction tools, and related equipment to effectively support customer needs.
• Sales Process Management: Lead customers through the entire sales cycle—from initial contact to closing—ensuring a positive and efficient experience.
• Order Management: Process orders accurately and coordinate with operations to ensure timely delivery.
• Relationship Building: Develop and maintain long-term customer relationships to drive new and repeat business.
• Territory Management: Execute weekly route planning and manage assigned territory to maximize sales opportunities.
• Product Promotion: Demonstrate products, explain features, and highlight value propositions to prospective customers.
• Collaboration: Work closely with Service & Support and Customer Service to share information and support a unified customer experience.
• Problem Solving: Address and resolve customer issues in a timely and professional manner.
• Sales Reporting: Track pipeline activity, customer feedback, and market trends to support forecasting and strategy.
• Market Awareness: Monitor market conditions, competitor products, and pricing to stay informed and competitive.
• Continual Learning: Stay current on industry trends, new product developments, and competitive offerings.

Benefits

• Benchmark Tool & Supply offers competitive compensation packages based on experience.
• This full-time role also includes a commission component.
• Benefits include 100% employee paid medical insurance, Life and Short-Term Disability insurances, matching retirement plan, paid time off, and opportunities for professional development.
• Benchmark Tool & Supply offers competitive compensation packages including 100% paid medical benefits, Life and Short-Term Disability insurances for our employees, matching retirement plan, paid time off, and opportunities for professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level