Account Executive

Encore Fire Protection • Baton Rouge, LA

54d

About The Position

To the outside world, we call this position Account Executive, but internally, it's known as SOW-short for Share of Wallet -because that's exactly what this role is all about. Think of it as a farming role: your focus is on growing existing accounts, not chasing brand-new ones. You'll partner with current Encore customers to expand services, secure renewals, add new locations, and become their go-to resource for all things fire protection. These aren't cold leads-you're stepping into warm, trusted relationships where we've already proven our value. Your mission? Deepen that trust, uncover new opportunities, and keep things moving forward. As part of Encore's mission to be the best fire protection company the industry has ever seen, we have recently joined forces with Fire & Safety Commodities based out of LaPlace, LA. This partnership not only allows us to expand our footprint and find top talent in the Louisiana area, but it also allows us to work with industry leaders who strive for same level of excellence as we do. It's true-people buy from people they like. So, if you love serving customers and spotting opportunities where others see routine, this role could be perfect for you.

Requirements

• 3+ years of professional experience (sales, account management, or service-based roles preferred)
• Excellent communication skills-verbal, written, and everything in between
• Comfort with tools like Excel, PowerPoint, and CRM software (HubSpot experience = gold star)
• Strong organization and attention to detail
• A self-starter mindset with a team-first attitude and high level of ownership

Responsibilities

• Manage a book of existing customers with a focus on expansion, retention, and referrals
• Identify upsell and cross-sell opportunities across different systems, locations, and services
• Own the renewal process and keep contracts current
• Source and track public and private bid opportunities to stay ahead of future work
• Act as a trusted advisor-someone customers rely on for guidance and support
• Collaborate closely with service, install, and operations teams for a seamless customer experience
• Keep your pipeline, activities, and follow-ups organized in HubSpot (our CRM)

Benefits

• Competitive salary + uncapped commission potential
• Results-driven environment that values working smarter, not harder
• We dress for the objective: most days it's jeans, sometimes it's suits. As long as you know when to wear which (or aren't afraid to ask), you'll be all set! Speaking of attire, we offer all employees Encore gear when they join the team.
• A culture where ideas are encouraged, tested, and celebrated
• Access to leading edge web-based productivity tools
• Participation in Fidelity 401(K) with employer match
• Medical, Dental, and Vision coverage through Blue Cross
• Company-paid life insurance policy

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Administrative and Support Services
• Education Level: No Education Listed
• Number of Employees: 101-250 employees