Account Executive (Healthcare OR Retail)

Flip • New York, NY

3h • Onsite

About The Position

Flip is a company that provides Voice AI solutions for eCommerce brands and healthcare providers, handling millions of phone calls monthly for clients like Under Armour, Tory Burch, Experity, and Fast Pace Health. The company prides itself on a strong team culture and a commitment to customer satisfaction. Flip's technology integrates directly into a company's tech stack to personalize interactions and resolve complex issues, offering HIPAA-compliant AI for healthcare and brand-sensitive CX solutions for retail. The company is a small team of 50 with offices in NYC, LA, and the UK, and has recently secured its Series A funding. This role is for an Account Executive, described as a "mercenary of CX," who will report directly to the Chief Customer Officer and lead a Go-To-Market expansion in either the Retail or Healthcare sectors, aiming to replace outdated systems with high-velocity AI transformation.

Requirements

• A Natural-Born Closer: You don’t hit quota—you destroy it
• Product Obsessed: You sell solutions, retail or provider wins, not features
• Customer-First: You deeply understand stakeholder pain and use it to build trust fast
• Startup Warrior: You thrive in chaos, move fast, and outwork the market
• Proven success in complex, multi-threaded sales cycles (ideally $500K+ ACV)

Nice To Haves

• Experience in startup tech sales (B2B SaaS, AI/ML, cloud, etc.)

Responsibilities

• Drive net-new revenue across MM and Enterprise accounts ($50K–$250K+ deals and beyond)
• Build trust with senior stakeholders and earn the right to own mission-critical customer interactions
• Partner closely with Product, Engineering, and Customer Success to shape the platform through real customer insight
• Move fast, challenge legacy processes, and help build a world-class GTM engine

Benefits

• Comprehensive healthcare
• Unlimited vacation, including a mandatory half week for everyone over July 4, and a full week off at the end of the year
• Eligible for bonus and/or commission
• Eligible for equity

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed