Account Executive Strategic

CVS Health

18h•Hybrid

About The Position

As a Pharmacy Account Executive Strategic (SAE), you will serve as the senior level liaison for PBM clients, interfacing with Leadership both internally and externally. This role is a healthcare sales professional opportunity focused on growing the business through renewal, retention, and up-sell of existing clients. Your success will be driven by your ability to grow revenue for the assigned book of business and achieve above average client satisfaction scores. You will function as a leader for the account team, influencing others to deliver results for your clients. A strong understanding of the PBM and managed care environment, along with staying current on market trends, is essential for effectively positioning CVS Health programs and solutions to client decision-makers. The contributions you make will position CVS Health for long-term growth in the competitive PBM marketplace. This position offers flexibility to work remotely or in a CVS Corporate Hub within the Eastern and Central time zones and requires up to 30% travel.

Requirements

5+ years of cumulative Account Management or equivalent client-facing experience in healthcare.
Bachelor's degree or equivalent experience may be considered.

Nice To Haves

Account Executive experience or equivalent client-facing experience in pharmacy or PBM industry.
Experience managing employer group or health plan accounts.
Proficiency in Word, Excel, PowerPoint.

Responsibilities

Leading the strategic account team (including account management, clinical, and operations) as the quarterback with full ownership for client satisfaction and service delivery.
Developing strong internal and client relationships through proactive interactions and strong verbal and written communication skills.
Working collaboratively with internal teams including medical, account management, clinical, product, operations, and underwriting.
Utilizing consultative selling skills to recommend CVS Health solutions to meet key client needs and Influence client up-sell opportunities.
Developing and delivering quarterly and annual reporting to clients on their drug trend, financial performance, and client cost-saving opportunities.
Formulating responses to Request for Proposals (RFPs) through collaboration with primary internal partners, including underwriting, networks, operations, trade and legal.
Executing client renewals by building relationships with key client stakeholders and asking effective probing questions that lead to innovative pharmacy benefit plan designs benefiting both the client and CVS Health.
Grow revenue for the assigned book of business.
Achieve above average client satisfaction scores.
Function as a leader for the account team and influence others to deliver results for your client.
Understand the PBM and managed care environment and keep up to date on market trends to position CVS Health programs and solutions effectively to client decision makers.