Account Executive, SMB

PDQSouth Salt Lake, UT
Onsite

About The Position

In this role, you will work with new customers across PDQ's Deploy/Inventory and Connect product within our SMB customer segment. You will be responsible for the end-to-end customer pre-sales lifecycle, from detailed discovery through deal close. We are seeking candidates with prior experience as an Account Executive in a closing role, with the ability to identify and manage high-potential business opportunities, are proactive and collaborative, display meticulous pipeline hygiene, and are accustomed to a team-selling environment to best serve the needs of our prospective customers.

Requirements

  • Bachelor's Degree or an acceptable level of industry achievement (self-learners are welcomed!)
  • 2+ years of experience as an Account Executive in B2B SaaS
  • Proven history of consistent quota attainment
  • Familiarity with Salesforce or similar CRM
  • Previous experience working within an IT or IT Security related industry (our customers are IT professionals).
  • Ownership: You take responsibility for projects, drive results, and deliver on commitments
  • Honesty: You demonstrate integrity, transparency, and ethical behavior in all interactions
  • Collaboration: You work effectively with cross-functional teams and foster a culture of teamwork
  • Improvement: You continuously seek opportunities for growth, innovation, and personal development
  • Detail-oriented, organized and a good team player
  • Independent, highly motivated, and solution-driven mentality to all activities
  • Excellent interpersonal skillset, particularly with the ability to build authentic business relationships
  • Ability to proactively problem-solve as customer liaison across technical and commercial obstacles
  • Strong attention to detail, goal-oriented, and the ability to meet tight deadlines
  • Proven track record of learning new SaaS products and having ability to demo them at a high level and bring in additional technical resources for deeper technical requirements

Responsibilities

  • Nurture leads through initial outreach to deal close, prospect potential new business and provide post-purchase support throughout the customer’s first year with PDQ.
  • Perform detailed discovery that helps to uncover the primary pain points a prospect is experiencing, build relationships with key stakeholders, and gain an understanding of the right products & features to help the prospect solve their problems.
  • Understand the needs and motivations of all members of the buying committee to target messaging, build business cases, and drive towards a purchase.
  • Leverage deep product knowledge and discovery information to perform a targeted demo that shows how the prospective customer how they can solve their problems with our products.
  • Partner with Sales Engineering team to drive product adoption / proof of concept throughout the sales process and to speed up time to value.
  • Provide proactive support and follow up to customers and prospects while maintaining accurate and up-to-date records in our CRM (we use Saleforce!).
  • Become an expert in the features, benefits and application of PDQ's suite of products and look for opportunities to cross-sell.

Benefits

  • 4-Day Work Week
  • Equity
  • Managers who champion professional development
  • 100% Premium Coverage for medical, dental and vision for you and your dependents
  • 100% Premium Coverage for Short Term Disability, Long Term Disability, Life, and AD&D Insurance
  • Company Match of the first 6% of your employee deferrals
  • Flexible Paid Time Off Policy that treats you like the adult that you are
  • Health Savings Account (HSA) and wellness incentives
  • Quarterly Company Values Award (team member nominated)
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