Account Executive, SMB

AirOps•San Francisco, CA

1d•Onsite

About The Position

AirOps helps brands get found and stay found in the AI era. As the first end-to-end content engineering platform, we give marketing teams the systems to win visibility across traditional and AI search with one durable advantage: quality. Thousands of marketers use AirOps to see how their brand shows up across the new discovery landscape, prioritize the highest-impact opportunities, and create accurate, on-brand content that earns citations from AI platforms and trust from humans. We are building the platform and profession that will equip a million marketers to lead the next chapter of marketing, where creativity and intelligent systems work together and quality becomes the strategy that lasts. AirOps is backed by Greylock, Unusual Ventures, Wing VC, Founder Collective, XFund, Village Global, Alt Capital, and more than a dozen top marketing leaders, with hubs in San Francisco, New York, and Montevideo. We're looking for an SMB Account Executive who combines technical knowledge with sales ambition to drive AirOps' growth within the startup and SMB ecosystem. This is a product-led sales role where you'll leverage your technical background to demonstrate value, close deals, and help startups transform their content operations with AI. You'll own the full sales cycle for SMB accounts, working with startup founders, growth teams, and marketing leaders. Your technical experience will be your superpower – enabling you to build compelling demos, troubleshoot implementations, and speak credibly about AI solutions while driving revenue. In addition to technical AEs, we're open-minded to looking at someone with one of these backgrounds who wants to transition into sales: Path 1: Technical Support → Sales You've spent 1-3 years in technical support or customer success at a SaaS company You understand how to diagnose problems and guide customers to solutions You're tired of being reactive and want to proactively drive revenue You've seen what good and bad sales reps do, and you know you can do better Path 2: Engineer → Sales You've been a software engineer or solutions engineer for 1-3 years You enjoy the problem-solving aspect but crave more human interaction You find yourself naturally explaining technical concepts to non-technical people You want to directly impact business growth rather than just building features Path 3: Technical SDR/BDR → Closing Role You've been a technical SDR/BDR at a low-code or AI company You understand developer tools and can speak to technical audiences You're ready to own the full sales cycle, not just the top of funnel You've been studying your AEs and know you're ready for the next step

Requirements

Technical background through support, engineering, or technical sales experience
Genuine interest in AI and ability to learn new technical concepts quickly
Basic understanding of LLMs and prompt engineering
Strong communication skills - you can explain complex ideas simply
Comfort with ambiguity - the only constant is change
Builder mentality - you'll become proficient building with AirOps (if you’re not already!) and you’ll build process around the role
Located in SF or NYC - this is an in-person role with real collaboration

Nice To Haves

Experience at an early-stage startup (Series A or earlier)
Familiarity with marketing/content tech stack
Previous experience with product-led growth companies

Responsibilities

Own the entire SMB sales cycle from prospecting to close, focusing on startups and high-growth companies
Build and deliver technical demos that showcase AirOps solving real customer problems
Collaborate with product and engineering to communicate customer needs and improve the product
Develop expertise in AI/LLM use cases for content and marketing teams
Run product-led sales motions including free trial conversions and expansion opportunities