About The Position

The role is within the US Commercial, Software & Strategic Sales Organization. Our Vision is to drive customer business outcomes and improve our relevance in core markets. We achieve lifecycle selling by integrating our services, software and adaptable commercial models, to provide outstanding customer results. We have 3 pillars of focus: think Big, Play to Win and Drive Durable Growth! In the Account Executive - Services & SW role and as a key member of the account team, you will lead the NEW services unattached strategy within our largest account. You will be focused on growing Premium Services offerings and penetration within our customers and in improving our New, Recurring Annual Services ACV, a very important financial metric for Cisco. It will be important for you to develop a deep knowledge of the customer and their needs to ensure you can provide an outstanding solution. As the expert on Cisco strategic services, you will support the sales team and/or partner on the best services solution to achieve customer outcomes and value realization throughout the customer lifecycle.

Requirements

  • Candidate must reside in or willing to relocate to the East Coast
  • BA degree or equivalent experience.
  • Strong Technical experience & certifications
  • Extended experience in the tech sales space
  • Sales track record of closing business and exceeding targets

Nice To Haves

  • You have in-depth knowledge of selling processes. (i.e., strategic account planning, extended resource engagement, sales cycle, etc).
  • You are a strategic problem solver whose primary goal is to deliver outstanding business outcomes to your customers.
  • You have a collaborative mentality and understand the value of the collective team with the ability to pull in team members and complete to closure.
  • A self-starting sales professional with shown success in the technology services industry with a strong aim to get results and very motivated to exceed sales goals.
  • Services sales experience in IT and Telco or related industry and experience selling directly or through channel partners
  • Understanding of Commercial market, trends and business dynamics
  • Uncovers and understands customer strategies and objectives; identifies and leads multiple buyer personas (c-level, technical, economic, etc.).
  • Ability to tailor messages to an appropriate audience.
  • Ability to develop positive relationships based on deep understanding of the customer's perspective
  • Collaborate and drive cross functional team within Cisco through influence to desired outcomes
  • Persistence & resourcefulness - being able to challenge & not take ‘no' as an answer
  • Travel will be required
  • Knowledge of Cisco's or a competitor's Professional / Premium & Advanced Services portfolio
  • Knowledge of Cisco Buying Programs
  • Expertise in Outside-In / Consultative selling
  • Understanding of Key Drivers and Strategic Imperatives of relevant Industry
  • Strong leadership skills and pro-active approach

Responsibilities

  • Provide weekly, monthly and quarterly forecasts, pipeline development and customer satisfaction.
  • Hold yourself accountable for driving new and incremental business within your customer base.
  • Use your natural curiosity and insight to establish relationships and provide the best solutions to our customers.

Benefits

  • U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance.
  • Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
  • 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
  • 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
  • Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
  • Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
  • 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
  • Additional paid time away may be requested to deal with critical or emergency issues for family members
  • Optional 10 paid days per full calendar year to volunteer

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Number of Employees

5,001-10,000 employees

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