Account Executive, MDU Sales

NitelTallahassee, FL
4d

About The Position

The Account Executive 2 negotiates long-term agreements with key decision-makers (building managers, owners, attorneys, developers) to bring Xfinity services to multifamily properties.

Requirements

  • Consultative Selling
  • Identifying Sales Opportunities
  • Teamwork
  • Sales
  • Product Knowledge
  • Negotiation
  • Bachelor's Degree
  • While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
  • 2-5 Years Relevant Work Experience

Responsibilities

  • Securing new business opportunities, including New Build and Winback right-of-entry.
  • Renewing existing agreements with multifamily prospects.
  • Ensuring accuracy in all associated documentation
  • Managing multi-site, large scale property portfolio relationships.
  • Experts on all advanced MDU product sets designed for multifamily clients.
  • Implementing a top-down consultative sales approach for MDU growth opportunities, such as new construction deals
  • Negotiating "Bulk" (also known as "amenity") Xfinity services as well as non-bulk contracts
  • Making presentations to property owners, developers and their employees, and home-owner associations.
  • Attending in-person meetings to maintain a high level of visibility for the Company
  • Securing marketing rights and other terms favorable to Comcast
  • Developing and maintaining solid, consultative relationships with clients to understand their unique needs.
  • Collaborating effectively with internal cross-functional partners to ensure delivery of standout products and solutions
  • Gaining proficiency in all facets of role including contract negotiation techniques, presentation skills, use of CRM software and relevant tools
  • Keeping senior leadership informed of changes in market dynamics and the broader industry landscape
  • Providing exceptional customer service by promptly addressing leads, inquiries, and customer experience issues
  • Building robust business cases supported by financial modeling
  • Managing sales funnel, sales opportunities, and sales forecasts for accuracy
  • Training and mentoring AE1s and collaborating with AE3's and National Account Managers
  • Reviewing assigned territory to ensure all customers are contacted on a prescribed, periodic basis
  • Achieving and exceeding monthly/quarterly/annual assigned sales and business quality objectives
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance.
  • Must be able to work nights and weekends and variable schedules as necessary.
  • Other duties and responsibilities as assigned.
  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team - make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Support a culture of inclusion in how you work and lead.
  • Do what's right for each other, our customers, investors and our communities.
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