Account Executive, Inside Sales

Primal Health Limited Partnership • Plano, TX

2d • Remote

About The Position

Primal Labs™ strives to provide high-quality products that meet the most stringent requirements for both potency and purity. All formulas under our Primal Labs™ brand are developed by doctors and scientific experts who are constantly searching the globe for the very best natural ingredients. Our formulas only include ingredients that are demonstrated to provide individuals (not animals) with the support they need to stay on top of their health naturally.

We are seeking a motivated and customer-focused Remote Outbound Sales Agent to join our team. In this role, you will connect with customers who have recently made an online purchase, fostering strong relationships and providing personalized product or service recommendations. Your primary goal will be to enhance customer satisfaction while driving repeat sales and upselling opportunities.

Requirements

• High School Diploma or equivalent required
• At least 1 year of B2C sales experience required.
• Excellent communication and interpersonal skills
• Strong sales and negotiation skills
• Proficiency in CRM and sales tools
• Strong time management and organizational skills
• Ability to work independently and as part of a team
• Problem-solving and critical thinking skills
• Results-oriented with a strong work ethic
• Proficiency in Microsoft Office Suite
• Remote Position: As a remote sales agent, you'll have the flexibility to work from home with a reliable internet connection. You'll need to be disciplined and self-motivated to stay on track and productive.
• Home Office Setup: You'll need to create a dedicated workspace in your home that is free from distractions. Fast Internet Connection - minimum of 100Mbps upload speed to perform at the required quality with the demands of our VoIP and CRM systems – check your speed here: https://www.speedtest.net [https://www.speedtest.net]
• Communication Tools: You'll be using various communication tools to connect with your team and customers. It's important to be comfortable using these tools and to be able to communicate effectively in a virtual environment.
• Time Management: Effective time management is crucial for remote sales agents. You'll need to be able to prioritize tasks, manage your time efficiently, and stay organized.
• Self-Discipline: Working remotely requires a high degree of self-discipline. You'll need to be able to stay focused and motivated

Nice To Haves

• Experience in the health/wellness industry is a strong plus.

Responsibilities

• Call our customers who have already purchased products and help them solve their problems by offering a tailored solution of dietary supplements and information
• Listen to our customers to provide personal one-to-one feedback and solutions that fit our individual customers’ needs - not just random product “one-size-fits-all” solutions like so many other companies offer
• Use our custom in-house world class CRM to work through your daily leads, and access any appointments or repeat customers in your schedule
• Use a VOiP phone system that is synced to the CRM, which allows you to get a high pickup rate due to its integration to the CRM and local area codes to the customers
• Upsell and process the transaction while the CRM does the rest - this allows you to focus on sales and the customers and spend more of your time selling

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees