Account Executive (Global Expansion)

Rocketlane•Lehi, UT

About The Position

Rocketlane is a fast-growing, innovative SaaS company making waves in customer onboarding and professional services automation. Our mission? To empower B2B companies with a smooth, consistent, and efficient way to onboard customers and manage client projects—reducing chaos and boosting customer satisfaction across industries. We’re a close-knit team of over 200+ passionate professionals, all focused on building a product that teams love to use. Our journey has been fueled by $45M in funding from top investors, including 8VC, Matrix Partners, and Nexus Venture Partners.tners India, and super angels like Gokul Rajaram, Girish Mathrubootham, and Clark Valberg, etc. Rocketlane is hiring an Account Manager to own expansion and growth across a defined set of our top 100 customers. These accounts are largely on long-term contracts, which significantly reduces churn risk and allows this role to focus on driving value, adoption, and expansion rather than renewals. The primary responsibility of this role is expanding usage of Nitro, along with additional Rocketlane products and services, including premium support, additional seats, and expansion into new teams, departments, and subsidiaries. This role works closely with Customer Success to ensure customers see clear outcomes while also identifying and executing commercial growth opportunities. This is an expansion-focused role. We are looking for someone who is comfortable creating demand inside existing accounts, building new relationships, and driving new revenue within a strategic customer base.

Requirements

Five or more years of experience in account management, enterprise sales, or expansion-focused roles in B2B SaaS
Proven history of hitting growth or expansion targets within existing accounts
Experience selling multi-product or platform solutions
Ability to uncover and develop new opportunities within established customer relationships
Strong relationship-building skills with senior and executive stakeholders
High level of organization and attention to detail
Comfort working cross-functionally with Customer Success, Product, and Marketing

Nice To Haves

Experience selling AI, automation, or workflow platforms is a plus

Responsibilities

Own expansion revenue across a named book of strategic accounts
Develop and execute account plans focused on long-term growth and increased footprint
Drive adoption and expansion of Nitro and other AI-driven capabilities
Identify and close upsell opportunities across seats, support tiers, and additional business units
Build and maintain executive-level relationships within customer organizations
Maintain a healthy expansion pipeline with strong forecasting discipline
Collaborate closely with Customer Success, Product, and Marketing to align on outcomes and opportunities