Account Executive, Enterprise - Existing Business

FivetranOakland, CA
72dRemote

About The Position

From Fivetran's founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We're proud that more organizations continue to leverage our technology every day to become truly data-driven. About the Role As an Enterprise Account Executive focused on existing customers, you will play a crucial role in deepening and expanding relationships, driving growth and long-term success. This is a full-time position based remotely in the US.

Requirements

  • Experience: Enterprise software sales experience, with a strong track record in customer expansion and account management.
  • Communication: Exceptional communication skills, with the ability to influence, negotiate, and engage multiple stakeholders in a value-driven sales process.
  • Industry Knowledge: Extensive knowledge of the data technology landscape, with a focus on solution-based selling.
  • Revenue Growth: Proven ability to identify and capitalize on expansion opportunities, driving revenue growth within existing accounts.
  • Organization: Exceptional organizational skills, with a focus on building and executing long-term strategic account plans.
  • Strategic Vision: A strategic thinker who can articulate customer needs and align them with Fivetran's offerings.
  • Problem Solving: A resilient, proactive problem solver with the ability to overcome challenges creatively.
  • Customer-Centric: High energy, enthusiasm, and a customer-first mentality.
  • Relationship Building & Collaboration: Proven ability to build strong relationships with customers, partners, and internal stakeholders, fostering collaboration to deliver maximum value and ensure alignment with customer objectives

Nice To Haves

  • Technical Background: Experience with data integration, databases, ETL, or business intelligence technologies is a strong plus.

Responsibilities

  • Drive Growth: Identify and capitalize on revenue expansion opportunities within high-potential enterprise accounts, driving consistent growth.
  • Collaborate Cross-Functionally: Work closely with technical, product, and marketing teams to deeply understand customer needs and deliver tailored, value-driven solutions.
  • Lead Discovery: Conduct comprehensive discovery sessions with existing customers to uncover additional use cases and opportunities for cross-sell and up-sell initiatives.
  • Build Relationships: Cultivate and strengthen relationships with key stakeholders within customer organizations, including C-level executives and technical teams, ensuring alignment and satisfaction. Develop strong relationships with partner organizations to foster collaboration and drive mutual success.
  • Strategic Account Planning: Develop and implement strategic account plans focused on customer satisfaction, retention, and growth, aligning customer goals with Fivetran's offerings.
  • Advocate for Customers: Serve as the voice of the customer within Fivetran, advocating for their needs and driving product enhancements that meet market demands.
  • Pipeline Management: Accurately forecast expansion revenue and maintain clear visibility into performance through active management of your sales pipeline.

Benefits

  • 100% employer-paid medical insurance
  • Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
  • RSU stock grants
  • Professional development and training opportunities
  • Company virtual happy hours, free food, and fun team-building activities
  • Monthly cell phone stipend
  • Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
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