Account Executive, CX

NICE

2h•Hybrid

About The Position

At NiCE, the company challenges its limits and sets high standards. AtlasRTX (a NICE company), based in Park City, Utah, is transforming customer engagement using AI, mobile messaging, and machine translation. In October 2024, AtlasRTX merged with Verse.ai (a NICE company), a leader in human-guided conversation technology that operates remotely. Together, they form a unified organization combining technologies, teams, and cultures, fostering a diverse environment and a co-founder team culture that prioritizes inclusion, kindness, and achievement. The Account Executive is responsible for driving top-line revenue by managing a territory of new clients, including prospecting, follow-up, demonstrations, and closing opportunities from self-generated leads, while meeting or exceeding monthly, quarterly, and yearly sales quotas.

Requirements

Minimum 10+ years of prior sales experience in enterprise software, contact center, call center or similar, with a demonstrated track record of success required
Experience selling annual agreements with $120,000+ ACV
Experience selling to C-suite roles and negotiating contracts for enterprise companies required
Ability to travel when needed (1-3 weeks a quarter recommended), such as attending events, trade shows and travel to visit important prospects and customers
Familiarity with operating Salesforce or comparable CRM required
Outstanding active listening skills, curiosity, and the ability to uncover opportunities
Familiarity with methodical sales methodology and territory management practices
Internal motivation and the ability to meet assigned sales goals
Possess a willingness and ability to work hands-on and with a sense of urgency, in a fast-paced, entrepreneurial environment
Outstanding written and verbal communication skills with the ability to effectively present to and engage with a wide range of audiences

Responsibilities

Identify and close business in your assigned target accounts and generate new leads through networking and prospecting, including cold outreach
Establish and foster strong relationships with target accounts and networking opportunities
Navigate complex negotiations that are mutually beneficial and strengthen prospect and customer relationships while serving as primary point of contact for clients through entire sales process as well as onboarding, assessment development, and implementation success
Consult and advise large, strategic customers resulting in increased adoption, success and enterprise-wide deployments
Conduct virtual or in-person demonstrations for customers and prospects, including proper testing and research prior to such meetings
Deliver and maintain the required monthly, quarterly, and yearly quota established by the department manager
Effectively communicate NiCE’s value proposition to targeted accounts
Manage your sales funnel and update your prospect and client information in CRM (Salesforce)
Research prospect companies, competitors, and stay abreast of industry trends
Complete product training and continue to learn and develop knowledge
Ability to project manage complex sales cycles with internal stakeholders (business development, CSM, solution engineers)
Other duties as assigned