Account Executive, Commerce Cloud - Higher Education

Salesforce • New York, NY

2d

About The Position

Salesforce is expanding its Commerce Cloud presence in Higher Education, and we’re looking for an experienced, consultative sales leader to help shape the future of digital commerce across colleges and universities. As a Commerce Cloud Account Executive, you will own and drive Commerce Cloud revenue across a large, multi-state territory, working in close partnership with Salesforce Account Executives and cloud specialists. This is a specialist role, focused exclusively on Commerce Cloud, where you will lead solution strategy, executive engagement, and deal execution for net-new opportunities. Higher Education is entering a new era, with lifelong learning, alternative credentials, continuing education, alumni engagement, and digital storefronts redefining how institutions engage learners. Commerce Cloud plays a critical role in enabling this transformation, and you’ll be at the center of that growth.

Requirements

• A proven enterprise sales hunter and closer with a track record of exceeding quota.
• 10+ years of experience selling enterprise SaaS solutions, preferably in digital, commerce, or omnichannel platforms.
• Strong executive presence with demonstrated success selling to VP- and C-level stakeholders.
• Experience navigating complex, multi-stakeholder buying processes.
• Passionate about customer success and comfortable leading deals within a matrixed, team-based sales model.
• Skilled at negotiating commercial terms while maintaining pricing discipline.
• Strategic thinker who can connect technology to institutional outcomes.

Nice To Haves

• Experience in or exposure to higher education is a plus, but not required.

Responsibilities

• Drive net-new Commerce Cloud revenue across Higher Education institutions within your assigned geography.
• Serve as the Commerce Cloud subject-matter expert, partnering with core Salesforce account teams and other cloud specialists (Data Cloud, Marketing Cloud, etc.).
• Develop and execute a regional Commerce Cloud business plan aligned to institutional priorities and Salesforce growth objectives.
• Build strong relationships with Higher Ed executives, including Presidents, CIOs, CMOs, VPs of Enrollment, Continuing Education, and Digital Strategy.
• Lead discovery, solution positioning, and Commerce Cloud demonstrations tailored to Higher Education use cases.
• Articulate the value of Commerce Cloud in supporting lifelong learning, credentialing, digital marketplaces, and learner engagement.
• Collaborate with Salesforce partners to generate pipeline and accelerate deals.
• Negotiate and close complex software and services agreements, including new sales, expansions, and renewals.
• Maintain accurate pipeline management and forecasting.
• Create customer advocates by delivering meaningful business outcomes and long-term value.

Benefits

• Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
• More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees