Account Exec-Season Tickets (Ontario Reign)

AEG Worldwide•Ontario, CA

3d•$20•Onsite

About The Position

The Account Executive, Season Tickets sells season ticket packages to Ontario Reign games to various organizations, companies and individuals. The Account Executive seeks to develop business relationships to gain revenue by selling season ticket packages to Inland Empire businesses and families for the Ontario Reign Hockey Club of the American Hockey League (AHL). He/she will work during regular office hours and/or event hours including evenings, weekends, and holidays. In addition, the Account Executive will be responsible for generating new revenue through outbound calls, client meetings, customized emails, prompt responses to inbound calls, team-related events, upselling, cross-selling, and generating referrals.

Requirements

Excellent customer service skills
Outstanding listening, written, and verbal communication skills
Quality presentation skills – ability to create, analyze, interpret, and present reports and correspondence
Highly organized, resourceful, detailed-oriented, quick learner with good time management skills
Ability to professionally communicate and interact with all levels of management and clients
Proficient with Microsoft Word, Excel, and Outlook; ability to learn required business systems
Ability to professionally handle highly sensitive and confidential information
Flexible hours required: working evenings/nights, weekends and holidays
High School Diploma or its equivalency (BA/BS Degree Preferred)
2-4 years related work experience

Nice To Haves

Knowledge of Archtics/Ticketmaster or other ticket software preferred

Responsibilities

Generate full season and partial plan revenue using all sales methods, including cold calls, face-to-face appointments, arena tours, prospecting, and networking.
Manage accounts to exceed established sales goals. Conduct a high volume of new business calls every day.
Proactively prospect and network to generate new business relationships; host client meetings and give presentations to potential clients on a regular basis.
Provide prompt, thorough, and courteous responses to all inbound & outbound customer communication – phone calls, emails, mail, etc. Maintain a high level of customer service to existing and new clients.
Perform “game day” responsibilities, including entertaining clients and prospects, as well as working ticket sales booths and tables.
Attend team, community, and other events for purpose of maximizing sales opportunities.
Provide sales reports and contact status back to management on a daily and weekly basis during Goal Setting Meetings.