Account Director

MKG Productions, LLC•New York, NY

13d•Hybrid

About The Position

This position is open to both NY and LA candidates. ABOUT MKG Founded in 2003, MKG is a women-led creative agency specializing in brand experience. From moments to movements, our work breaks through culture by connecting brands with their people. We’re obsessively curious problem solvers who humanize brands through creative storytelling, purpose-driven engagement, beautiful design and impeccable production. We’re proud to be long-standing partners to brands like Google, Target, Netflix, Meta, HBO, Delta Air Lines, Béis and Spotify. WORKING AT MKG We're in the business of experience. We aim to create incredible experiences for everyone – that includes consumers, our clients, and our teammates as well. We care deeply about the journey just as much as the final product. So while you’ll be working hard to check all the details (twice) to make sure the work is flawless, you’ll be shoulder to shoulder with some of the brightest, most compassionate and collaborative people in the industry. We have offices in NYC and LA. Candidates should be within commuting distance of either office and will need to be available for in-person collaboration on Tuesdays, Wednesdays, and Thursdays. OVERVIEW OF THE ROLE MKG is looking for a talented and versatile Account Director to join our Accounts team. This person will lead teams in conceptualizing and executing top-notch brand experiences that further our client’s business objectives and showcase the full creative and strategic potential of the agency. They will have ultimate responsibility for all deliverables to our client, and will be expected to institute systems and processes to improve output. Strong experience in account leadership, client relations, people management and brand marketing are required. Candidates should have a strong track record of building relationships between brand and agency, with demonstrable strategic leadership and passion for delivering and executing innovative ideas and experiences.

Requirements

Bachelor’s degree or equivalent and 9+ years relevant experience, with at least 4 years of people management experience
A proven ability to lead complex experiential programs end-to-end, from strategy through flawless execution
Deep client partnership skills, with confidence advising senior stakeholders and shaping long-term brand vision
Experience in scope management, forecasting, and growing accounts sustainably
A track record of managing account teams while setting a high bar for excellence
Calm, decisive leadership in high-pressure moments, balancing creativity, logistics, and client trust
Excellent communication and presentation skills.
Deep understanding of organizational dynamics, change management, and process improvement principles
Proficiency in Google Workspace and MacOS, comfort working across shared tools and platforms like Slack, WebEx, and Zoom
Flexibility for occasional travel and to work non-traditional hours, including evenings and weekends, as business needs arise

Responsibilities

Own the account. Leave your mark on the work and the team.
Set overall vision and strategy for key clients, shaping overall business direction and long-term growth opportunities
Act as senior client partner, ensuring stakeholder and expectation management, balancing of client/agency priorities and conflict resolution
Own account health: scopes, profitability, forecasting, resourcing, and performance metrics
Drive organic growth and new business opportunities
Bring a strategic lens to the clients and opportunities, translating the brief into tangible goals
Build strong cross-functional relationships across Creative, Design, Production and Finance to navigate complex situations and ensure clarity, alignment and operational efficiency
Drive momentum both internally and externally, proactively seeking conversations and agreements
Establish and enforce best practices and processes across accounts, optimizing where needed
Manage and grow junior teams, partnering with MD on overall department development
Contribute to agency culture, talent development, hiring efforts, and internal training initiatives
Represent the agency externally in senior client, industry, and leadership settings