Account Director

Gamesquare • Dallas, TX

14d • Remote

About The Position

GameSquare is a gaming-native media, technology, and services company operating at the intersection of culture, content, and community. We work with brands, creators, publishers, and platforms to help them authentically engage modern audiences through gaming, digital media, live experiences, and emerging ecosystems.
Our approach is rooted in deep cultural fluency and data-driven insight. Rather than chasing attention, we study how communities form, how behavior evolves, and where culture is heading, allowing our partners to show up early, credibly, and with lasting impact. Across strategy, creative, production, media, and technology, we build experiences and businesses that are designed to scale and endure.
Our six core principles:
Recognize and respect target niches
Leverage insights over inferences
Understand current trends and push them forward
Deliver world-class experiences across IRl & Digital environments
Build positive community
Value diversity and inclusivity
Our Gamesquare team members come from a mixed background of marketing, gaming, music and sports that allows us to cover all corners of culture. Using our combined experience, we work to create unique cultural crossover opportunities that will leave a footprint on the consumer landscape.

Responsible for leading some of the agency’s largest campaigns - ensuring best-in-class service delivery, and driving long-term client growth. You’ll work closely with Agency leadership, creative, strategy, and production leads to shape program direction and ensure we exceed client expectations across every touchpoint.
Serve as a senior client liaison - nurturing Snr. Director and above client relationships and ensuring agency alignment with client vision and business goals.
Ensure collaboration between all GameSquare services including Event Production, Content, Strategy, Creative, and Talent teams to service our clients and identify strategic growth opportunities.
Build and present program budgets in collaboration with Producers and Talent Management teams.
Ensure revenue targets are protected during campaigns and account profitability across the client’s programs, in partnerships with the production team.
Be a Snr. resource to the Directors, Client Services to implement best practices for account management, onboarding, and retention.
Maintain in-depth knowledge of internet culture and relevant industries, guidelines, and business rules;
Serve as the voice of the client internally, and the voice of the agency externally.
Lead, mentor, and develop account staff to ensure best functionality in the GameSquare ecosystem

Requirements

• 6-7 years of experience working on an agency or marketing team, in a client services role
• Experience leading client services for large scale Experiential programs
• Extensive experience in building & leading award winning experiential program teams from RFP through to Recap
• Strong understanding of brand strategy, campaign development, media, and production.
• Excellent communication and presentation skills, with the ability to articulate ideas and influence stakeholders at all levels.
• Strong communicator, an ability to convey clearly and confidently. Ability to thrive in a fast-paced, dynamic environment
• Experience creating internal and external presentations
• Comfortable managing budgets, negotiating costs, and delivering financial reports.

Responsibilities

• Responsible for leading some of the agency’s largest campaigns - ensuring best-in-class service delivery, and driving long-term client growth.
• Serve as a senior client liaison - nurturing Snr. Director and above client relationships and ensuring agency alignment with client vision and business goals.
• Ensure collaboration between all GameSquare services including Event Production, Content, Strategy, Creative, and Talent teams to service our clients and identify strategic growth opportunities.
• Build and present program budgets in collaboration with Producers and Talent Management teams.
• Ensure revenue targets are protected during campaigns and account profitability across the client’s programs, in partnerships with the production team.
• Be a Snr. resource to the Directors, Client Services to implement best practices for account management, onboarding, and retention.
• Maintain in-depth knowledge of internet culture and relevant industries, guidelines, and business rules
• Serve as the voice of the client internally, and the voice of the agency externally.
• Lead, mentor, and develop account staff to ensure best functionality in the GameSquare ecosystem

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed