Account Director

Digital Realty Global • Dallas, TX

50d

About The Position

Drive revenue growth and market share expansion for Digital Realty by developing new enterprise customer relationships while expanding and protecting revenue within an existing account portfolio. This role combines new business acquisition with strategic account management, leveraging cross-functional collaboration to deliver high customer satisfaction and long-term growth.

Requirements

• 10+ years of enterprise sales experience preferred, ideally within cloud, data center, or IT infrastructure solutions.
• Proven success managing complex sales cycles and executive-level relationships.
• Strong forecasting, negotiation, and pipeline management skills.
• Proficiency with Salesforce, Excel, and presentation tools.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Customer & Account Management Build and maintain executive-level relationships within assigned accounts and target prospects.
• Lead regular business reviews to align on customer objectives, address challenges, and identify growth opportunities.
• Proactively manage customer satisfaction and support timely issue resolution.
• Solution Selling & Growth Identify customer business and technical needs and align them with Digital Realty’s global data center platform of retail and scale collocation assets, plus connectivity solutions.
• Deliver consultative sales presentations in partnership with Sales Engineers and Solutions Architects.
• Drive both account expansion and new logo acquisition within enterprise markets.
• Cross-Functional Collaboration Partner with internal teams including Sales Engineering, Customer Success, Commercial Solutions, Operations, and Sales Leadership to execute account strategy.
• Leverage reseller and strategic alliance partners to penetrate accounts and develop new opportunities.
• Collaborate across regions to position Digital Realty’s global platform.
• Pipeline, Forecasting & Territory Planning Manage pipeline activity and maintain accurate forecasting within Salesforce.
• Identify churn risks, expiring contracts, and renewal opportunities.
• Prioritize accounts and prospects to achieve short- and long-term revenue objectives.

Benefits

• Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions.

What This Job Offers

• Job Type: Full-time
• Career Level: Director