Account Director

Zayo Group•Denver, CO

32d•$100,000 - $140,000

About The Position

Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises. Our Account Director (AD) will support a handful of existing clients in the AI, NeoCloud, Software, SaaS, and/or Technology sector. The successful candidate will develop customer relationships within a client, from C-level down, and across multiple business units inside the organization. Our AD will also drive sales via sell-to, sell-through and sell-with projects. And our AD will be required to hunt and expand relationships with the goal of growing our business with them, and/or earning their business as a new logo client. The ideal candidate has the ability to work on large, complex deals applying a consultative and trusted advisor approach, while also having the ability to handle the day to day transactional needs from our clients and prospective clients. Additionally, the ideal candidate is able to hunt for new logo business inside the AI, NeoCloud, Software, SaaS, and Technology sectors, with particular emphasis on the AI and NeoCloud high growth companies. Location: This role will consider applicants that currently reside in the continental United States in the Eastern and Central Time Zones.

Requirements

Bachelor’s degree or equivalent from four-year College; or equivalent combination of education and experience
Minimum of five (5) years’ relevant experience
Proven track record of successful hunting and driving business growth.
Experience working with senior executives and leading cross-functional teams.
Strong understanding of telecom infrastructure, AI, NeoCloud, Software, SaaS, and Technology sectors
Excellent negotiation, presentation, and communication skills.
Ability to analyze market trends and competitive intelligence to drive strategic decision-making.
Ability to manage multiple projects and accounts simultaneously while meeting deadlines.
Ability to travel as required by Zayo and customers.

Responsibilities

Generate sales revenue by actively promoting Zayo products and services to assigned accounts.
Work collaboratively with the clients, their end users, Zayo engineers, product teams and offer management team to find smart solutions to solve your clients’ business objectives.
Present proposals and manage customers through the sales process.
Attain high Customer satisfaction scores based on excellent customer support, exceptional account management, and professionalism
Maintain business relationships with customers, securing existing revenue on long-term commitments and/or selling new services.
Apply knowledge of business, customers, industry, Zayo, and services to achieve revenue objectives
Develop and successfully execute account strategy, account plan, solution designs, while also building strong relationships.
Manage high volume of work while maintaining a high degree of responsiveness and quality.
Track, analyze and report on sales performance and activities in Salesforce and other reporting tools.
Provide accurate and timely forecasts of sales opportunities and churn events.
Develop and maintain records of activity (e.g. tracking meeting notes, client calls, client correspondence (emails, linkedin, texts, etc.).
Provide accurate and timely information to management.
Coordinate closely with other departments to ensure customer satisfaction is maintained and sales metrics are achieved.
Collaboratively work with an extensive team and resources, while concurrently performing as an individual with minimal supervision.

Benefits

Excellent Health, Dental & Vision Insurance
Retirement 401(k) Savings Plan
Generous paid time off policy including paid parental leave
Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
At Zayo, we’re ambitious and authentic.
Teamwork is how we get things done, whether it’s our focus on exceeding customer expectations or celebrating and growing our unique and dynamic culture.
Our employees are driven and committed, with many options to connect and engage in our inclusive environment.
Zayo is an equal opportunity employer to all protected groups, including protected veterans and individuals with disabilities.
If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us.