Account Director, Health Communications

ICF • Washington, DC

43d • $98,187 - $166,919 • Remote

About The Position

At ICF Next, we are fearless in finding new ways to solve problems, relentless in making sure it pays off for our clients and committed to making a positive change in the world. Join our community of mission-driven creatives, communicators, strategists, and technologists to challenge the status quo. The Account Director serves as the primary client partner and strategic lead for health communication campaigns. This role combines client relationship management, project leadership, and business growth responsibilities, ensuring delivery excellence and alignment with client objectives. Location: Remote

Requirements

• Must be able to obtain and maintain a public trust clearance
• U.S. Citizenship required (required by federal government for the position)
• Bachelor’s degree in Communications, Marketing, Public Health, or related field.
• 5+ years managing large-scale communications or marketing contracts, including budget and schedule oversight.
• Strong project management skills, including planning, organization, and multitasking.
• Excellent interpersonal (verbal, written), active listening, and organizational skills
• Proficiency with project management tools (e.g., Smartsheet, Asana, Trello, Monday.com) and MS Office Suite.
• Strong leadership, organizational skills, and attention to detail
• Excellent time management skills, with the ability to prioritize and multi-task in a fast-paced environment
• Ability to work collaboratively and establish strong working relationships with colleagues and clients

Nice To Haves

• Experience with federal health clients or public health campaigns.
• Familiarity with tools like Smartsheet and project management methodologies.
• Prior award-winning campaign experience a plus.

Responsibilities

• Client Leadership: Build and maintain strong client relationships; act as the main point of contact for senior stakeholders.
• Campaign Oversight: Lead planning and execution of multi-channel health communication campaigns, including formative research, media placement, and digital/social activities.
• Project Management: Manage timelines, budgets, and workflows; oversee QA/QC processes to ensure high-quality deliverables.
• Team Coordination: Direct cross-functional teams (creative, marketing, analytics) and external partners to achieve campaign goals.
• Performance Analysis: Monitor KPIs, analyze campaign metrics, and optimize strategies based on data insights.
• Business Development: Contribute to revenue growth by identifying new opportunities and supporting proposal development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees