Account Development Specialist - Greensboro, NC

Curriculum Associates • Greensboro, NC

7d • Hybrid

About The Position

At Curriculum Associates, we believe in the potential of every child and are changing the face of education technology with award-winning learning programs like i-Ready that serve a third of the nation’s K–8 students. For more than 50 years, our commitment to making classrooms better places, serving educators, and supporting accessible learning experiences for all students has driven the continuous improvement of our innovative programs. Our team of more than 2,500 employees is composed of lifelong learners who stand behind this mission, working tirelessly to serve the educational community with world-class programs and support every day. The Account Development Specialist acts as a prospecting agent with existing and new accounts, conducting research, placing phone calls, and sales campaigns. The ADS is a product expert able to prepare and present product presentations to qualify customers. The ADS works with members of the Sales, Service, Professional Learning and Marketing Teams to grow business with existing accounts and develop business with new customers. This role is HYBRID. It is not fully remote. It requires 3 days in our office.

Requirements

• Proficient with Programs and Applications like Outlook, SalesForce.com, Microsoft Office Suite products (Word, Excel, PowerPoint, MS365, CRM, Marketing Automation tools and search engines)
• Strong listening and communication skills – both oral and written
• Strong interpersonal and customer centric skills – build trust and dependability
• Ongoing learner – able to learn and incorporate new and complex concepts quickly
• Results oriented – follow through to complete assignments
• Able to work independently, with some direction and collaboratively, in a team environment
• High attention to detail and ability to follow complicated directions
• Effective decision making, ownership, and accountability
• Able to handle ambiguity and favorably navigate through stressful situations and pressing deadlines
• Demonstrate integrity, ethical standards and a professional demeanor
• Strong organizational and time management skills along with the ability to multitask
• Self-starter, disciplined and competitive professional
• Comfortable in a fast-paced environment
• Excellent problem solving and analytical capability
• Bachelor’s Degree or equivalent experience
• Two years of experience in customer service, sales, or teaching (or a combination)
• Or a combination of education and experience that proves competency in the requirements of the job

Nice To Haves

• Previous Experience in Education Sales, Customer Management, Teaching and/or relevant intern or extra-curricular involvement is preferred

Responsibilities

• Develop and execute a comprehensive sales plan for the assigned territory, collaborating with team members to identify and address unmet client needs.
• Collaborate closely with cross-functional stakeholders, including Sales Operations, Marketing, Information Technology, and Customer Service, ensuring a cohesive approach to strategies.
• Initiate discussions with existing schools and school districts to present new products and services aligned with ongoing marketing campaigns and promotions.
• Proactively reach out to potential schools and school districts, introducing the company and thoroughly assessing their needs to recommend the most suitable product solutions.
• Conduct in-depth web-based and on-site product demonstrations, mastering the company’s offerings, understanding educators’ classroom challenges, and staying updated on the latest industry trends.
• Consistently meet or surpass weekly, monthly, quarterly, and annual sales and administrative targets, demonstrating a results-driven approach.
• Establish, update, and maintain accurate customer contact records within the CRM system to facilitate efficient communication and relationship management.
• Proactively share pertinent market insights, industry updates, and competitive intelligence with leadership to shape future offerings and solutions.
• Effectively manage inbound leads, adhering to defined parameters and following designated contact models for streamlined engagement.
• Consistently manage and advance pipeline opportunities through the sales process to successfully secure and close business deals.

Benefits

• Benefit eligible employees (and their families) are covered by medical, dental, vision, and basic life insurance.
• Employees can enroll in our company’s 401k plan and receive an employer match.
• Employees have access to a flexible vacation and sick policy in addition to twelve paid holidays and a winter office closure between Christmas and New Year's, as well as a number of additional perks and benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees