Account Coordinator
About The Position
The Account Coordinator is an entry-level, detail-oriented role that supports the Account Specialist team by completing administrative, data entry, and process-driven tasks related to contingent worker onboarding and assignment maintenance. This role plays a critical behind-the-scenes part in ensuring data accuracy, process consistency, and timely execution of onboarding workflows. By maintaining clean data, completing administrative activities, and supporting compliance-focused processes, the Account Coordinator helps enable efficient service delivery and a positive experience for both clients and workers. This is a hybrid role: Monday and Wednesday are in the office and Tuesday, Thursday and Friday are work from home.
Requirements
- Has strong attention to detail and takes pride in data accuracy
- Is organised, task-focused, and comfortable following structured processes
- Can manage multiple tasks and meet deadlines in a fast-paced environment
- Communicates clearly and professionally in writing
- Enjoys working collaboratively and supporting team success
- Has 0–2 years’ experience in an administrative, HR, payroll, or data entry role (preferred)
- Has basic knowledge of Microsoft Excel and general office systems
Nice To Haves
- Has experience working in a process-driven or compliance-focused environment (a plus)
- Holds a bachelor’s degree (preferred but not essential)
Responsibilities
- Accurately enter and maintain contingent worker assignment data across required systems
- Update records relating to assignments, pay rates, and worker status changes
- Ensure all required fields and documentation are complete ahead of payroll and invoicing cycles
- Perform routine audits of onboarding and assignment data to identify discrepancies or missing information
- Correct data inconsistencies or escalate issues to Account Specialists when needed
- Initiate onboarding workflows and prepare required documentation based on client requisitions
- Track and support the collection of onboarding documentation to ensure completeness
- Assist with pre-employment processes, including background checks and drug screenings
- Prepare onboarding files for Account Specialist review and completion
- Execute standardised processes in line with company and client requirements
- Monitor onboarding progress and flag risks, delays, or missing items
- Partner closely with Account Specialists to prioritise and complete daily tasks
- Respond to internal enquiries and route external enquiries to the appropriate team member
- Provide general administrative support to ensure smooth day-to-day operations
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
