Account Coordinator

WSI • Neenah, WI

4d • Onsite

About The Position

We are hiring an Account Coordinator on our Freight Brokerage team. This person is responsible for processing orders, determining best ship method, and dispatching freight (LTL, small parcel and TL). This full-time position reports to the Senior Director of Transportation and will work first Shift, Monday – Friday from 8:00am to 5PM in office, and may occasionally require weekends, holidays, and overtime.

Requirements

• Excellent communication skills, ability to multitask, and process improvement skills are required.
• Attention to detail is critical for this role.
• Excellent interpersonal skills and ability to respond to requests promptly and resolve issues quickly.
• Effective skills in problem solving, planning, and working individually and as a team.
• Strong skills in Microsoft Office Suite.
• High School Diploma or GED.
• Ability to sit for extended periods in an office environment.
• Ability to use hands and fingers for computer keyboarding, and answer phone calls.
• Ability to communicate via the telephone using speaking and hearing skills.

Nice To Haves

• Ideal candidate will have experience in a freight brokerage environment in either tracking, scheduling or carrier operations

Responsibilities

• Receiving new orders from our customer via EDI.
• Processing orders through WSI’s TMS and other applications.
• Processing expedited requests from customer.
• Matching loads to proper mode/carrier.
• Dispatching shipments through a variety of channels.
• Confirming load tender acceptance.
• Verification of a carrier’s execution of pickup/delivery.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED