Client Support

Kellermeyer Bergensons Services•Atlanta, GA

About The Position

Account Coordinator - Trade Services Join a fast-paced, growing, and exciting company full of great opportunities! Kellermeyer Bergensons Services (KBS) has immediate full-time, permanent openings for an Account Coordinator. If you enjoy working in a fast-paced environment and helping make an impact on safety in the workplace, then this is the job for you! About KBS Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America, servicing over 2 billion square feet of space daily. We help industry leaders across a wide range of key verticals—including retail, industrial and logistics, healthcare, education, manufacturing, and more—maintain clean, efficient, and welcoming spaces that support their operations. As we continue to grow, we’re looking for team members who are dedicated, reliable, and ready to contribute to a culture built on respect, opportunity, and pride in service. Position Summary: The Account Coordinator supports the management of all active accounts and vendor partners within an assigned market. They provide leadership and initiative to ensure services are complete and client expectations are met or exceeded. This individual evaluates the performance of service partners and communicates with the client to achieve satisfaction with our work; and fully leverages our relationships to benefit the client and Kellermeyer Bergensons Services.

Requirements

Proficient with Microsoft Office programs (Word, Excel, PowerPoint, Outlook), with advanced Excel skills required.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and safe handling for chemicals sheets/documents (generally in English; may have in Spanish where state required)
3+ years in an account coordinator role, ideally with experience in maintenance / repair services or another service-related field with high customer/client contact.
KBS utilizes the KBSPresence mobile timekeeping software for accurate recording of employee work hours, attendance management, completion of required training, and distribution of important employment-related information. All non-exempt employees are required to download and use the KBSPresence app on their personal mobile devices to clock in and out for their shifts and breaks. In accordance with applicable local laws, cell phone reimbursement is provided to support the use of personal devices for work-related tasks.

Nice To Haves

WinTeam and Corrigo experience is a plus.

Responsibilities

Oversees a portion of a client account or various client accounts.
Follows all functional policies, and ensures compliance to all standard operating procedures
Meets expectations, all work/tasks, and ensures that progress toward goals/objectives is made
Supports and executes the calendar of events from preseason preparations through postseason shutdown for landscape and snow
Manages customer issues as they arise during day-to-day operations
Supports and balances vendor sourcing to unify and increase profitability
Works in various customer portals, 3rd party systems, and KBS proprietary technology
Helps identify procedural issues and trends and shares examples of best practices with leadership
Able to carry out the essential functions of this job (with or without reasonable accommodation) without posing a specific, current risk of substantial harm to health and safety of self and others
Performs other related duties as required and assigned

Benefits

medical
dental
vision
prescription drugs
Paid Time Off
Paid Holidays
Sick Time
Life Insurance
Short Term Disability – Employer paid
Long Term Disability
Supplemental Health Insurance (E.G., Accident)
401k plan with a match or Non-qualified Deferred Compensation Plan
Pet Insurance
PerkSpot Discount Program – discounts on travel, gyms, cell phones, restaurants, auto, apparel & electronics