Account Coordinator, Employee Benefits
About The Position
Alera Group is looking for a Account Coordinator, Employee Benefits. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team – joining us may be the perfect fit for you! Alera Group was founded in 2017 and has grown to become the 14th largest broker of US business. We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.
Requirements
- Minimum of 2 years of customer service and or professional work experience
- Minimum of 1 year of healthcare experience within a carrier, HR, medical, dental or vision practice
- Possess or willing to obtain Life, Health and Accident License
Responsibilities
- Support the Client Services Team with renewals, proposals, client meetings, open enrollment materials, and day-to-day service requests while adhering to agency workflow and data integrity best practices
- Assist with client management and stewardship activities, including claims support, marketing efforts, project coordination, carrier transitions, discrepancy research, and system updates and upkeep
- Research policy language and coverage options, prepare accurate carrier paperwork, master internal systems (Employee Navigator, BenefitPoint, Zywave)
- Participate in client meetings to strengthen relationships and service delivery
Benefits
- Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
251-500 employees
