Account Coordinator, eCommerce Sales, OXO

Helen of Troy Limited•New York, NY

66d•Hybrid

About The Position

Our Home & Outdoorâ¯division is unitedâ¯byâ¯thoughtful design and lasting quality. From kitchens to campsites, we provide consumers with premium, innovative products for life -- in and out of the home. This business unit includes ourâ¯OXO,â¯Osprey,â¯andâ¯Hydro Flaskâ¯brands, and this role may support one or more of these brands. Look around your home, andâ¯you'llâ¯find us everywhere,â¯in your kitchen, living room, bedroom, and bathroom. We are already making your everyday lives better. We are powered by knowledgeable, enthusiastic, and forward-thinking people committed to developing a culture of inclusion. Whether you are just starting your career or in need of a challenge, we recognize, develop, and empower talent! Position:â¯Account Coordinator, eCommerce Sales, OXO Department:â¯ Salesâ¯for OXO Work Location:â¯New York, NY, Hybrid (work 3 days onsite) Hybrid Schedule:â¯At Helen of Troy, we embrace a flexible hybrid work model designed to support collaboration and productivity. For roles eligible for hybrid work, our standard schedule includes in-office collaboration from Tuesday through Thursday, with theâ¯optionâ¯to work remotely on Mondays and Fridays. Any updates to this model will be communicated in advance. Please note that hybrid eligibility and schedules may vary based on business needs and manager expectations. What you will be doing: The tactical expert of key customers and their processes, timelines, and portals - including Amazon. Assists in the execution of Sales Strategy and supports both the sales team and customer needs. Proactively problem-solves and identifies opportunities for growth.

Requirements

Bachelor's Degree
2+ years in related experience
Authorized to work in the United States on a full-time basis

Responsibilities

Coordinate the execution of online sales, merchandising and promotional strategies and provides analysis of results.
Support joint business planning and proactively review account performance and discuss with manager on a regular basis; identify opportunities for increased sales or improved profitability.
Maintain high levels of service and positive relationships with assigned key eCommerce accounts.
Responsible for ensuring best-in-class presentation of Helen of Troy brands' product detail pages with key eCommerce customers.
Conduct regular audits of retail partner sites for product information accuracy, content placement and opportunity.
Support Amazon Advertising efforts. Partner with Sales Leads, COE, Brand Marketing and external agency partners to increase sales, build brand awareness and acquire new customers profitably.
Be the Eyes, Ears and Voice of the customer (Amazon.com) internally at Helen of troy to help cross-functional teams understand needs, opportunities and challenges while focusing on making the best choices overall for the brand.
Work with Sales Leads, RMO and cross-functional teams to solve tactical problems.