Account Coordinator Cosmetics

Belk

About The Position

We set trends through our merchandise and, more importantly, through the way we work. At Belk you will find a positive, inclusive, vibrant and fast-paced environment where you have access to all the tools and resources necessary to be effective in your job. Furthermore, we know access to senior leadership is critical to making company-wide initiatives a reality and getting great ideas to the forefront of our business. Time and time again, our associates are grateful for the opportunities they have to meet with Belk´s senior most leaders. Diversity is about embracing our differences and realizing they are what makes us stronger. We believe in an inclusive environment where everyone feels valued, respected, and welcomed to bring their whole selves to work or to shop. We are on a mission to break down inequality and leverage our influence to make a position impact against racism every day. Above all else, here you’ll find opportunities to make huge impact. It´s the result of dynamic initiatives, financial and structural support, and strong investments in the areas that are taking Belk to new heights.

Requirements

Four-year degree or equivalent experience in retail environment
Expertise in a business/functional area
1 - 3 years supervisory experience
Beauty retail experience and artistry skills
Proficient in Excel, Microsoft Word, Social platforms – Instagram, Facebook etc.
Good understanding of retail store operations.

Responsibilities

Meet and/or exceed line specific annual sales plan, seasonal gift and event goals
Meet and/or exceed gift goals (gift with purchase, gift with visit) and manage promotional calendar
Plan, execute, meet and/or exceed localized events, and National Makeup Artistry events
Analyze and monitor associate sales per hour goals, units per transaction goals and credit application goals via the Belk scorecard
Ensure shrinkage is minimized and does not exceed plan (inclusive of damages, RTVs, etc.)
Monitor and review associate scorecard results. Create plan to coach and develop associate to meet and exceed key KPIs
Recruit, hire, develop, train and coach top beauty advisor talent to ensure hours utilization
Ensure the utilization of Concierge and clientele development by each Beauty Advisor
Recognize top performers and coach sales associates who are performing below expectations
Evaluate, recommend, and deliver sales associate training, as necessary
Identify sales opportunities and communicate business updates to Belk field/corporate leadership and vendor. (Field – RVP, SM, STM. Vendor – Field Director. Corporate – VP and Buyer.)
Visit stores regularly (minimum - in store 5 days a week) 6 hours per visit with clear brand focus
Interact with Sales Associates, ASMs, STMs and Store Manager during store visits. Create and maintain relationships that influence entire store to drive sales.
Maintain consistent verbal and written communication with Belk field/corporate leadership and line specific field executives.
Present and participate on weekly leadership call with Belk VP/buyer and vendor leadership.
Attend and present (as required) internal and vendor specific business meetings.
Follow established visual merchandising concepts as published by Belk Corporate Visual
Ensure timely floor setup for promotional events and seasonal business activities
Coordinate execution of approved in-store promotional events and contests
Inspect counter standards to include cleanliness, counter set up compared to current vendor schematics and stockrooms (damages, RTVs, organization and cleanliness)