Account/ Client Relationship Coordinator - Entry-Level

Smart Ims • Tucker, GA

13d • Hybrid

About The Position

We are looking for recent undergraduates or early-career professionals seeking their first opportunity in the line of IT services, client coordination, account management, Business Management, Communications, or related fields and who are eager to learn, grow, and build a career in client engagement in technology services.
This entry-level role provides On-Job training, mentorship, and hands-on exposure to real client accounts. No prior experience is required, just motivation, curiosity, hunger to learn and a professional attitude.

Requirements

• Recent undergraduates or early-career professionals seeking their first opportunity in the line of IT services, client coordination, account management, Business, Management, Communications, or related fields
• Who has strong interest in IT services, client coordination, and account management
• Eager to learn, take ownership, and grow professionally.
• If you are looking hands-on and on-job training and Mentorship from experienced account managers and leaders in IT Managed Services and client engagement
• If you are looking for an exposure to real enterprise clients and delivery teams
• If you are looking for a supportive environment with clear career growth opportunities
• If you are looking for a chance to prove yourself and grow based on performance, not experience
• Excellent communication and interpersonal skills
• Organized, detail-oriented, and professional
• Adaptable in a fast-paced environment
• Curious and motivated to learn about IT Managed Services
• Entry-level / Recent graduates encouraged

Nice To Haves

• Internships, academic projects, or campus leadership experience is a plus

Responsibilities

• Assist Senior Account Managers in developing and maintaining strong client relationships built on trust, responsiveness, and value delivery
• Serve as a primary point of contact for assigned accounts to address regular requisitions and coordination
• Support in understanding customer needs and aligning them with Smart IMS technology solutions and services
• Assist account managers with client communications, documentation, and reporting
• Document client feedback and share actionable insights with internal teams to improve service delivery
• Prepare weekly and monthly reports on client interactions, sales prospects, and account health
• Maintain organized account records and support day-to-day account operations
• Learn company provided IT Services and solutions and gradually take on more responsibilities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees