About The Position

We're looking for an Account Manager to own client relationships and keep campaigns running smoothly from kickoff to wrap. You'll split a growing book of business with our current account lead, serving as the primary point of contact for a portfolio of clients while coordinating internally to deliver results on time and on brief. This role sits at the intersection of client service and creative operations. You'll need to translate what clients want into briefs that actually work for our production team, flag problems before they escalate, and spot opportunities to deepen relationships through upsells and renewals.

Requirements

  • 2-4 years in influencer marketing, creator economy, or agency account management
  • Strong written communication skills (you'll write a lot of briefs, client emails, and internal docs)
  • Process-oriented but comfortable operating in ambiguity
  • Genuine understanding of short-form content and what performs across platforms
  • Proactive by default, not waiting to be told what needs doing

Nice To Haves

  • Experience with campaign management tools or CRMs
  • Existing relationships with creators or distribution pages
  • Background in content strategy or creative development

Responsibilities

  • Serve as the day-to-day client contact for your book of business
  • Own proactive communication: campaign updates, performance flags, renewal conversations
  • Translate client feedback into clear internal briefs
  • Maintain fast response times as we scale
  • Write creative briefs that minimize revision cycles
  • Build and refine intake processes that surface client requirements early
  • Track campaign timelines and flag delays before they become client-facing problems
  • Coordinate internal review workflows across creative and distribution teams
  • Build relationships with manual distribution pages: identify partners, negotiate CPMs, manage a lightweight CRM
  • Develop a UGC creator network across verticals and run Vyro-branded campaigns
  • Contribute strategic perspective to pitch meetings beyond standard service offerings

Benefits

  • Competitive Salary
  • Generous Medical (Blue Cross Blue Shield), Dental, Vision and company-paid Life Insurance
  • Company contributions to employee Health Savings Accounts (HSA)
  • 401k Plan with Safe Harbor company-matching
  • Flexible vacation policy and paid company holidays
  • Company-provided technology package
  • Relocation assistance where applicable, including travel and company-provided housing for the first 90 days
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