Account Associate
About The Position
PureSpectrum is seeking an energetic and self-motivated Account Associate that can work with our customers to help nurture new and existing relationships. In this role, you will be responsible for supporting and managing a defined territory with a revenue quota focused on growth and retention. This role requires an organized, detail-oriented individual who can successfully manage multiple clients in a fast-paced, dynamic environment. You will have the opportunity to build critical knowledge and skills across various responsibilities that include sales, customer service, sample management, and reporting. This role will report to a senior leader within the Client team, with the final reporting structure to be confirmed based on the candidate's experience and organizational alignment. This position follows a hybrid schedule (3 days on-site). Candidates have the option to work from either our Rochester location or our Westlake Village HQ
Requirements
- Bachelor’s degree in a related field or equivalent education/professional experience, a plus
- Excellent and effective verbal and written communication skills
- Well-developed time management and multi-tasking skills
- Solid judgment and autonomous decision-making abilities
- Have a results-oriented mindset with great attention to detail
- A passion for curiosity and a drive to always be learning
- Experience with MSOffice and/or GSuite products
Responsibilities
- Work closely with the Services team managing customer projects
- Become familiar in our tools, tech and best practices to support our customers
- Develop a basic understanding of market research and consumer insights
- Build effective, professional working relationships with our clients by providing them guidance and recommendations when appropriate
- Proactively support account relationships and provide best client experiences
- Partner with Client Development to onboard new clients and platform users
- Assist and collaborate with Account Managers, Client Development personnel, Operations and Marketing on various corporate initiatives
Benefits
- robust medical and dental coverage
- a wellness stipend to support your physical and mental well-being
- paid parental leave
- 401(k) with percentage match
- unlimited PTO and sick time
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
101-250 employees
