Account Analyst 1, 2nd Shift

Dee Zee•Des Moines, IA

20d

About The Position

POSITION SUMMARY — Analyze customer forecasts, orders, and shipping schedules to create a monthly sales budget for the MP&L, manufacturing, and finance departments. Interact with the customers’ production control team to ensure the company maintains satisfactory supplier scores and conforms to the OEM’s shipping requirements, EDI requirements, etc. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. WORK ENVIRONMENT — Must be willing and able to work in an environment exposed to elements that can include but are not limited to coolant, dust, mist, elevated noise, and uncontrolled temperatures. ESSENTIAL FUNCTIONS Complete order entry, EDI review, and forecast development Contact customers by telephone Process return goods authorizations Coordinate delivery dates and shipping quantities with the internal and external customers Perform billing transactions, including appropriate tags, stickers and documentation Create reports of shipped products for OEM and customers Review company scorecards at assigned customers and maintain files to dispute discrepancies when necessary Evaluate material inventories to ensure items are available Communicate with Master Scheduler and Production Supervisor to ensure inventory and daily quantities Participate in customer meetings held onsite and at customer locations or by telephone Aid in warranty reduction, disputes, and replacement process Aid in product life cycle process continue through obsolescence Monitor and communicate customer specifications and changes in relation to designated customers Other duties as assigned Ability to stop the production line and/or prevent shipment of products due to nonconformance or potential nonconformance products to our customers Support the environmental policy with proactive process implementation, improvement suggestions, reducing waste, and acting on environment performance results and findings

Requirements

Ability to read and comprehend simple instructions, short correspondence, and memos
Ability to write simple correspondence
Ability to work under pressure, while maintaining emotional and physical control
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to compute rate, ratio, and percent, to draw and interpret bar graphs, and calculate truckload quantities based on daily forecasts
Ability to deal with problems involving a few concrete variables in standardized situations
Ability to multi-task with multiple shipments
Must demonstrate computer literacy
Proficient using Microsoft Office
Ability to support a Saturday morning and weekly night coverage rotationschedule as needed
Ability to travel in a group or on own when needed
Associate's Degree preferred
Two years accounting experience preferred

Nice To Haves

Bachelor’s Degree in Management, Marketing, or Logistics would be an advantage

Responsibilities

Complete order entry, EDI review, and forecast development
Contact customers by telephone
Process return goods authorizations
Coordinate delivery dates and shipping quantities with the internal and external customers
Perform billing transactions, including appropriate tags, stickers and documentation
Create reports of shipped products for OEM and customers
Review company scorecards at assigned customers and maintain files to dispute discrepancies when necessary
Evaluate material inventories to ensure items are available
Communicate with Master Scheduler and Production Supervisor to ensure inventory and daily quantities
Participate in customer meetings held onsite and at customer locations or by telephone
Aid in warranty reduction, disputes, and replacement process
Aid in product life cycle process continue through obsolescence
Monitor and communicate customer specifications and changes in relation to designated customers
Other duties as assigned
Ability to stop the production line and/or prevent shipment of products due to nonconformance or potential nonconformance products to our customers
Support the environmental policy with proactive process implementation, improvement suggestions, reducing waste, and acting on environment performance results and findings