Account Administrator, Education

Hub International Insurance•Kansas City, MO

14d

About The Position

Primary Role: This position is responsible for supporting the Student Health Insurance Division by providing administration, account management, clerical and customer support. Duties and Responsibilities: The following is a brief summary of the duties and responsibilities of this position. This is not meant to be all encompassing of the responsibilities of the position:

Requirements

Self-starter, ability to take task and complete to finish with minimal supervision
Ability to be proactive versus reactive to staff and clients’ needs
High level of organizational ability and attention to detail
Ability to learn/adapt to new technology quickly
Advanced Microsoft Office skills (Word, Excel, PowerPoint, Publisher, Outlook)
Strong Communication skills both oral and written within all levels of an organization, both internally and externally
Customer Service focused
Able to work in a team environment as well as independently
Active Life & Health insurance license (MO) or must obtain within 120 days of employment
HS Diploma/GED Required; Bachelor’s degree preferred
Must hold a valid Driver’s License
Dependable transportation
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Nice To Haves

Experience with Benefit Point and EPIC preferred

Responsibilities

Preparation of RFPs (requests for proposals) and associated marketing and sales materials
Preparation of renewals for staff
Enrollments and invoicing
Direct engagement with clients to manage accounts
Formation/review of file uploads to carrier sites
Update client contacts and other information as needed within Benefit Point and EPIC
Communicate with clients regarding claims issues/questions regarding primary insurance (domestic and international)
Maintain client filing system
Creation of PowerPoint presentations
Assist in answering client questions
Other duties as assigned