Accessory Sales Associate

Toyota/Lexus of Knoxville • Knoxville, TN

3d

About The Position

Provide high level of customer service and interaction to address customer primary concerns. Sell accessories to incoming customers and coordinate with Parts Manager and Scheduler. Maintain a professional appearance and reliable attendance at scheduled shifts Maintain high customer satisfaction standards and handle telephone inquiries regarding appointments and work in process Attend all sales meetings during shift Responsible for the sale of accessories Verifying there are vehicles in designated areas to show major accessories to customers Call or send emails to customers that have questions on accessories Follow up with all customers who purchased accessories after installation to ensure customer satisfaction Adheres to all company policies and billing procedures Greet customers in timely, friendly manner Stay updated on all products and price changes Notify scheduler of appointments that need to be completed before vehicle delivery Review and follow up on customer leads Other duties that may be assigned

Requirements

• Available to work flexible hours & weekends
• Ready to hit the ground running on learning new product in’s & out’s
• Strong communication skills
• Professional, well-groomed personal appearance
• Clean driving record
• Must be able to pass a background check & drug screen

Responsibilities

• Sell accessories to incoming customers
• Coordinate with Parts Manager and Scheduler
• Maintain a professional appearance and reliable attendance at scheduled shifts
• Maintain high customer satisfaction standards
• Handle telephone inquiries regarding appointments and work in process
• Attend all sales meetings during shift
• Responsible for the sale of accessories
• Verify vehicles in designated areas to show major accessories to customers
• Call or send emails to customers that have questions on accessories
• Follow up with all customers who purchased accessories after installation to ensure customer satisfaction
• Adhere to all company policies and billing procedures
• Greet customers in timely, friendly manner
• Stay updated on all products and price changes
• Notify scheduler of appointments that need to be completed before vehicle delivery
• Review and follow up on customer leads
• Other duties that may be assigned

Benefits

• Medical, dental, vision insurance, and employee assistance program
• Health Savings Plan
• Life, disability, accident, critical illness, and hospital indemnity insurance options
• 401K
• Paid holidays
• Paid vacation
• Sick leave
• Employee discounts
• A drug-free workplace

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed