Accessibility Services Specialist & Student Care Coordinator

Southeastern Community College (IA)•West Burlington, IA

44d•$50,000•Onsite

About The Position

The Accessibility Services Specialist & Student Care Coordinator provides coordination and direct support for key functions that promote student accessibility, accountability, and general well-being. This position merges the responsibilities of accessibility services and behavioral/student care case management, ensuring compliance with federal regulations (ADA, Section 504, Title IX, etc.), and managing proactive intervention and response systems like SCC's CARE/BIT Team and student conduct processes. The individual serves in a student advocacy role, providing inclusive, trauma-informed support while building strong relationships across campus. This position is a full-time position (261 workdays per year). The starting salary is $50,000 per year. Benefits include medical, dental & vision insurance, $50,000 life insurance, long-term disability, paid sick leave, paid discretionary leave, 15 days' vacation, paid spring and holiday breaks and participation in IPERS or TIAA-CREF retirement plan. The Accessibility Services Specialist & Student Care Coordinator will be primarily located at the West Burlington campus but is expected to regularly work out of the Keokuk campus to maintain a strong familiarity with the employees, students, and operations at that location (one full day per week). Must be able to work on a basis of "available as work demands" in addition to a fixed schedule, which may include evenings and weekends. In addition, the individual in this position will actively promote a positive image for the college district. The Accessibility Services Specialist & Student Care Coordinator will abide by the employment contract and relevant policies and guidelines of the Board of Trustees.

Requirements

Bachelor's degree required.
Minimum two years' experience in higher education, student personnel/affairs/development, social work or social services, or accessibility services required.
Demonstrated success in interpreting and applying ADA, Section 504, FERPA, HIPAA, Title IX, Clery, and related legislation.
Experience adjudicating student conduct cases, managing student behavioral concerns, or coordinating accommodations for students with disabilities.
Superior interpersonal and communication skills (written, oral, public speaking).
Strong critical thinking, problem-solving, and independent decision-making capabilities.
Ability to manage multiple priorities and handle stressful situations with professionalism and empathy.
Demonstrated ability to work effectively with students of various backgrounds and needs.
Comfort with evolving technology and capacity to troubleshoot or learn new systems quickly.
Ability to maintain confidentiality and discretion in accordance with legal and institutional standards.
Must be available for evening and weekend hours as needed.
Must be able to travel within the SCC district to serve a rural service area.
Valid driver's license and ability to pass a background check.
Physical ability to lift items up to 50 lbs. and conduct routine tasks requiring mobility and endurance.

Nice To Haves

Master's degree in Student Affairs, Counseling, Social Work, Higher Education, or related field preferred.
Experience working with Maxient, Ellucian, Google Suite, Microsoft Office (Word, Excel, Outlook), and assistive technology preferred.
Strong understanding of trauma-informed care and cultural competency, particularly in supporting disabled populations.

Responsibilities

Accessibility & ADA Coordination:
Review psychoeducational and medical documentation to determine eligibility and appropriate accommodations per ADA and Section 504.
Consult with students, faculty, and healthcare providers to determine and communicate reasonable accommodations.
Maintain inventory and recommend updates for assistive technology and accessibility resources.
Maintain confidentiality and integrity of student disability documentation and records.
Assist with training and guidance for faculty and staff regarding disability rights, classroom accommodations, and inclusive practices.
Take the lead on adaptive technologies - understanding functionality, distribution to students, and advances in the field
Update accessibility policies, forms, manuals, and web content.
Stay informed on national best practices related to accessibility in higher education
Student Advocacy & CARE Team Coordination:
Serve as an active member of SCC's CARE/BIT Team; assist students experiencing crises involving health, safety, housing, or other basic needs.
Provide advocacy and resource referrals to students in distress or needing emergency assistance, including the administration of Blackhawk CARES Fund and other support programs.
Develop Care Team meeting agendas in coordination of the Dean of Students. Coordinate and lead CARE Team meetings in absence of Dean of Students.
Serve as a secondary administrator of the Maxient system; monitor incoming reports and coordinate follow-up or referrals.
Counsel students on academic, social, or personal challenges and facilitate problem-solving with faculty, staff, or parents as appropriate.
Assist with ongoing faculty/staff training on student wellbeing, conduct processes, conflict resolution, and de-escalation techniques.
Student Conduct:
Assist with the adjudication of student conduct cases and the oversight of due process within SCC's Code of Conduct.
Collaborate with Dean of Students in recruitment, training, and guidance of the Judicial Board.
Provide leadership in regular policy review and implementation related to student rights, responsibilities, and accountability.
Assist in organizing educational programs and awareness campaigns on student rights, safety, and other related topics.
General Duties:
Serve on institutional committees as assigned.
Participate in campus programming and recruitment events.
Apply ethical standards to all decision-making; promote a harassment-free, inclusive environment.
Demonstrate strong commitment to the community college philosophy and SCC's mission, values, and strategic goals.
Support change initiatives and work effectively across departments to improve student outcomes.
Take the lead on Blackhawks Be Safe program - sexual violence, dating violence, domestic violence, and stalking prevention, by-stander intervention, etc. (at conclusion of VAWA grant fall 2026)
Other duties as assigned.