Access Specialist I- Float- Pool

Dayton Childrens Hospital • Huber Heights, OH

19d

About The Position

Patient Access Representatives provide customer-service coverage and assume the responsibility for successful financial outcomes of all patient services. Under the general supervision of the Patient Access Manager, this position performs imperative duties, which may include, but not limited to appointment scheduling, registration, transcribing orders, insurance verification, telephone coverage, data entry, filing protected health information (PHI), patient referrals, and payment collection, while maintaining patient relations, customer satisfaction, and Dayton Children’s Hospital financial solvency. Department Specific Job Details: Shift Flexible hours. Must work 52 hours in a 6-week schedule Every third weekend rotation 9aam-5:30pm at Main ED Will float to: Main ED, South ED, Behavioral Health Center, Outpatient Care Center Huber Heights

Requirements

• High school diploma or GED required
• Customer service (front desk/patient facing)
• Healthcare (preferred)
• GED, High School (Required)

Nice To Haves

• Healthcare (preferred)

Responsibilities

• appointment scheduling
• registration
• transcribing orders
• insurance verification
• telephone coverage
• data entry
• filing protected health information (PHI)
• patient referrals
• payment collection
• maintaining patient relations
• customer satisfaction
• Dayton Children’s Hospital financial solvency

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees